Business Systems Lead

Viewline VenturesPhiladelphia, PA

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Job Description

Location: Remote

Employment Type: Contract-to-Hire

About Us

Were a fast-growing startup operating in specialized alternative markets, building reliable systems and smart operations from the ground up. Our team is small, agile, and collaborative. We thrive on solving problems quickly and keeping complex operations running smoothly. Were looking for someone who takes pride in being dependable, enjoys helping others, and knows how to make technology work seamlessly for people and processes alike.

About the Role

We are looking for a highly technical and operations-minded Business Systems Lead to design, architect, and manage workflows that will serve our user base. This role will be responsible for streamlining onboarding processes, managing member communications, and implementing automation and visibility systems that reduce friction across multiple operational teams.

Key Responsibilities

Architect and implement CRM systems and workflows to manage and integrate backend fulfillment systems and user-facing experiences (using tools like GoHighLevel, Airtable, Calendly)
Automate and streamline multi-step onboarding processes for new members using tools like Airtable, Make, and Zapier
Integrate and optimize via communication channels
Collaborate with leadership and cross-functional teams to align workflows with broader operational goals
Continuously assess and refine systems to remove friction and improve user experience

Requirements

Proven experience designing and deploying custom CRM systems and workflow automations
Advanced proficiency with Airtable, Make (Integromat), GoHighLevel or similar CRMs
Strong operations background at fast-moving, high growth startups
Ability to map out and streamline complex workflows with high-volume user interactions
Strategic thinker with high attention to detail and a bias for action
Comfortable working autonomously and making high-level decisions
Excellent English communication skills, both written and verbal

Bonus Points

Fast-moving and resourceful
Systems thinker who thrives in ambiguity
Startup experience preferred
Highly organized and self-directed
Strong problem-solver with a hands-on approach

Why Join Us

Competitive pay with long-term growth potential
Remote-friendly role
Fast-moving environment
High-ownership role with visibility and impact from Day 1

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FAQs About Business Systems Lead Jobs at Viewline Ventures

What is the work location for this position at Viewline Ventures?

This job at Viewline Ventures is located in Philadelphia, PA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Viewline Ventures?

Employer has not shared pay details for this role.

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