Customer Service Representative

Security National Financial CorporationMurray, UT

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Overview

Schedule

Full-time

Career level

Entry-level

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

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Job Type

Full-time

Description

This position will primarily be responsible for following a strict procedure for processing life insurance claims, and answering phone calls from our policy holders and funeral homes. This is an entry level position with a Monday - Friday business hours schedule. We offer a comprehensive benefits package that includes health insurance, PTO, Employee Discounts, and more.

What You'll Do:

Processing life insurance claims
Analyzing contracts for monetary discrepancies
Preparing contract reconciliations
Inbound & outbound calls from Funeral Homes, Policyholders and Beneficiaries
Provide excellent customer service on phone and through email
Other special projects as assigned

Requirements

What We'll Love About You:

Customer service oriented
Self-motivated
Dynamic, friendly and outgoing personality
Team oriented
Detail oriented
Multi-tasker

Requirements:

Basic computer operation skills
Ability to type 35 wpm
Working knowledge of Microsoft Office (Outlook, Excel, Word)
Ability to pay close attention to detail
Ability to quickly learn new processes and procedures
Ability to work independently and with a team when needed
Ability to work Monday through Friday, 8:00 am to 5:00 pm
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times, and engage in repetitive movements

Education and Experience:

High school diploma or equivalent
Work experience of 1-2 years preferred
Bilingual in English and Spanish preferred

What You'll Love About Us

Great Company Culture
Top Workplaces 6 years in a row (2016,'17,'18,'19,'20 & '21)
Going Places. Company recently added to the Russell 2000 Index, attributing our strong growth
Rest and Relaxation. Accrued sick / vacation leave and 10 paid holidays
Health Benefits. Medical with HSA and FSA options, dental, and vision
Prepare for the Future. 401(k) with company match

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FAQs About Customer Service Representative Jobs at Security National Financial Corporation

What is the work location for this position at Security National Financial Corporation?

This job at Security National Financial Corporation is located in Murray, UT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Security National Financial Corporation?

Employer has not shared pay details for this role.

What employment applies to this position at Security National Financial Corporation?

Security National Financial Corporation lists this role as a Full-time position.

What experience level is required for this role at Security National Financial Corporation?

Security National Financial Corporation is looking for a candidate with "Entry-level" experience level.

What is the process to apply for this position at Security National Financial Corporation?

You can apply for this role at Security National Financial Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.