Cage Cashier

DUTIES AND RESPONSIBILITIES

• Balances assigned bank accurately and held accountable to a high degree for any variances.
• Ensures Red Hawk Casino cash and non-cash asset protection.
• Cashes chips, tickets and gaming tokens into money for guests, in a courteous, timely manner.
• Cashes personal, business and travelers checks for currency.
• Prepares and processes tax documents and withholding, ensuring correct tax rate is applied.
• Pays out large jackpots.
• Complies with Title 31 requirements by tracking and logging cash transactions in excess of $3,000 
• Redeems foreign currency, computing accurate exchange rates for the various currency received
• Processes marker issuance and buy-back transactions, providing quality service to each guest
• Counts and balances chips.
• Prepares chip fills for Table Games.
• Assists guests with enrolling in check cashing and Red Hawk line of credit
• Processes cash advances and gift card redemption.
• Verifies and reconciles guests' marker and deposit balances with the accounts receivable aging report
• Answers the phone, assists guests with any credit-related problems.
• Assists various departments in counting gratuities.
• Prepares and distributes cash to casino outlets and Team Member banks.
• Verifies all money drops and deposits money into appropriate accounts.
• Reconciles accounts.
• Processes markers, returned checks and guest deposits.
• Maintains various records of Main Bank activities.
• Pulls and counts mutilated money, preparing it to be returned to the bank.
• Processes bus buy-ins and promotional chips, verifies and redeems table bets.
• Pays out promotional drawings.
• Prepares cash fills for kiosks and cash recyclers.
• Performs all even exchanges between slot department and the cage
• Balances monies received and disbursed
• Verifies all cash, monetary instruments and IDs, capturing any suspicious or fraudulent items.
• Conducts operation of basic slot machinery, cash dispensing machine, redemption machine, bill counter, coin counter and calculator.
• Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
• Brings team member concerns and/or problems and unusual guest activities to the attention of the shift supervisor or manager.
• Trains new Team Members in all Cage areas while monitoring and reporting on trainees' progress.
• Held accountable to a high degree for errors and variances incurred during the training of new Team Members.
• Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
• Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
• Maintains guest service levels to established standards.
• Maintains a working knowledge of casino’s current and upcoming special events in order to inform guests. 
• Resolves minor guest conflicts, which relate to rewards. 
• Assist guests with rewards questions. 
• Redeems gifts for various weekly gift giveaways. 
• Encourage guests to sign up for Rewards Club. 
• Performs all other duties as assigned.

QUALIFICATION REQUIREMENTS

• High school diploma or GED required.
• Some college courses in banking, finance or related area preferred
• Cash handling experience preferred
• Must be familiar with, and able to operate, computers and printers.
• Ability to stand for the duration of the shift
• Ability to lift 501b coin bags.
• Must be at least 21 years of age.