Cage Service Associate - On Call
Treasure Island HotelLas Vegas, NV
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Overview
Schedule
Full-time
Career level
Entry-level
Remote
On-site
Job Description
Specific Job Functions:
- Provide excellent service consistent with the property's Platinum service standards to ensure the guest has a positive and memorable experience at TI.
- Stay up-to-date on TI products, services and incentives in order to effectively inform guests about their options while visiting TI.
- Greet each guest with a warm and sincere welcome.
- Promote at least one TI product, service or incentive with each guest, to establish guest rapport.
- Thank guests for their patronage at the conclusion of each transaction.
- Maintain a professional, courteous and friendly atmosphere to ensure efficient operations and provide the guest with an extraordinary gaming experience.
- Minimize guest wait times by accurately completing transactions.
- Redeem guest's chips, and slot machine tickets .
- Handle cash for cash exchanges.
- Accept marker payments and front money deposits.
- Issue cage markers and customer deposit withdrawals.
- Utilize computer terminals for the cashing of personal checks for guests.
- Maintain chip purchases and EZ Pay Ticket purchases (slot machine tickets).
- Perform credit/debit card transactions through cash advance systems.
- Assist guests in applying for Casino Credit Lines and Front Money Deposits.
- Create Player's Club accounts as needed.
- Exchange foreign currency and foreign chips for guests.
- Maintain all financial documents and company assets in a neat and organized manner.
- Ensure turn-ins are completed within established guidelines and timeframes.
- Maintain a thorough knowledge of Title 31.
- Enter cash transactions and negotiable items into the Title 31 system.
- Balance bank at the end of shift by making sure to start and end the shift with the same amount of money.
- Adhere strictly to all Gaming Regulations.
- Perform all duties as deemed necessary for the success of the department.
Qualifications
- High school diploma required.
- Must be able to acquire a Gaming License.
- At least one year of customer service experience.
- Prior cash handling experience required (at least one year of experience).
- Basic computer skills are necessary.
- Experience with sales and marketing techniques preferred.
- Must be able to bend, crouch, kneel, stand and walk for extended times, carry/life up to 45 pounds.
- Must be able to work in casino environment with possible exposure to: dust/dirt, high noise levels, and smoke.
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FAQs About Cage Service Associate - On Call Jobs at Treasure Island Hotel
What is the work location for this position at Treasure Island Hotel?
This job at Treasure Island Hotel is located in Las Vegas, NV, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Treasure Island Hotel?
Employer has not shared pay details for this role.
What employment applies to this position at Treasure Island Hotel?
Treasure Island Hotel lists this role as a Full-time position.
What experience level is required for this role at Treasure Island Hotel?
Treasure Island Hotel is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at Treasure Island Hotel?
You can apply for this role at Treasure Island Hotel either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.