Call Center Agent

Adriana's InsuranceIrvine, CA

$18 - $80 / hour

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Compensation

$18-$80/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Pay: $18.00 - $80.00 per hour

We are looking for a motivated, results-driven Call Center Sales Agent to join our insurance brokerage team. In this role, you will engage prospective and existing customers over the phone, identify their insurance needs, and drive policy sales or qualified transfers to licensed agents. The ideal candidate thrives in a high-volume sales environment, is persuasive without being pushy, and is excited by performance-based incentives.

Key Responsibilities

Make high-volume outbound and inbound sales calls to prospective insurance customers
Identify customer needs and recommend appropriate insurance solutions
Pre-qualify leads and transfer warm prospects to licensed insurance agents or close sales if licensed
Consistently meet or exceed daily, weekly, and monthly sales targets
Follow approved sales scripts while adapting to customer conversations naturally
Overcome objections and clearly explain value propositions
Accurately collect and document customer information in CRM systems
Maintain strict compliance with insurance regulations and call quality standards
Participate in sales coaching, training sessions, and performance reviews

Pay: Hourly + Uncapped Commissions

Sign on Bonus up to $4,000 for licensed agents

Requirements

Required Qualifications

High school diploma or equivalent
1+ year of call center sales, inside sales, or telemarketing experience preferred
Strong persuasion, negotiation, and closing skills
Confident phone presence with excellent verbal communication
Ability to work in a fast-paced, metric-driven environment
Basic computer skills and experience using CRM or dialer systems
Reliable attendance and strong work ethic

Preferred Qualifications

Insurance sales experience (life, health, auto, or P&C)
Active insurance license or willingness to obtain one
Experience working with quotas, commissions, or performance bonuses
Bilingual (Spanish/English a plus)

Benefits

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
On-the-job paid training to set you up for success

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FAQs About Call Center Agent Jobs at Adriana's Insurance

What is the work location for this position at Adriana's Insurance?

This job at Adriana's Insurance is located in Irvine, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Adriana's Insurance?

Candidates can expect a pay range of $18–$80 per hour for this role.

What employment applies to this position at Adriana's Insurance?

Adriana's Insurance lists this role as a Full-time position.

What experience level is required for this role at Adriana's Insurance?

Adriana's Insurance is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Adriana's Insurance for this role?

Adriana's Insurance offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Adriana's Insurance?

You can apply for this role at Adriana's Insurance either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.