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Call Center Associate

Hand & StoneLakeland, FL
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Overview

Schedule
Full-time
Part-time
Career level
Senior-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Benefits:

  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Paid time off
  • Vision insurance

Hand and Stone is seeking customer service professionals in the Lakeland area who are open to working in a call center environment that are able to interview immediately. Our call center is open 7 days a week. We are targeting customer service professionals with great communication and computer skills. Skill sets that we are open to are Call Center, professional customer service (office, admin, receptionist, front desk, etc), retail or face to face customer service. You are a critical link in ensuring that our customers' booking experience is nothing other than OUTSTANDING!

The primary Qualifications and Requirements of this role include, but are not limited to:

  • Provide excellent customer service to members/guests
  • Assist in booking appointments, confirmation calls, client profile questions etc.
  • Receiving inbound calls assisting customers
  • No Sales involved
  • Promote health/wellness benefits of massage therapy
  • Maintain a professional and clean work environment & appearance
  • Positive, energetic attitude
  • Team player
  • Perform various other duties as assigned

What's in it for you?

  • Medical, Dental, Vision & Accident Insurance (*based on full time or part time employees)
  • Paid Vacation (*full time employees)
  • 401k offered
  • Flexible schedules
  • Professional and safe work environment
  • Employee discounts
  • Opportunities for employment growth within company

Job Requirements:

  • Excellent personal appearance, good verbal and written communication skills.
  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

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FAQs About Call Center Associate Jobs at Hand & Stone

What is the work location for this position at Hand & Stone?
This job at Hand & Stone is located in Lakeland, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Hand & Stone?
Employer has not shared pay details for this role.
What employment applies to this position at Hand & Stone?
Hand & Stone lists this position under the following employment categories:
  • Full-time
  • Part-time
What experience level is required for this role at Hand & Stone?
Hand & Stone is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Hand & Stone for this role?
Hand & Stone offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Hand & Stone?
You can apply for this role at Hand & Stone either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.