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Call Center Associate

Same Day Water HeatersHouston, TX

$16 - $17 / hour

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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$16-$17/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

💧 Now Hiring: Call Center Associate – Join the Same Day Water Heaters Family!

Are you looking for more than just a job? At Same Day Water Heaters, you’re not just another voice on the phone — you’re part of a tight-knit team that works hard, laughs often, and supports one another like family.

We’re a small, fast-growing national call center based in Houston, TX, helping customers schedule quick and reliable water heater service every single day. With busy season in full swing, we’re looking for friendly, motivated people who love great conversations and genuine teamwork.

If you enjoy connecting with people, solving problems, and being part of a fun, supportive environment — this is the place for you!

This role is 100% onsite, come join the energy of our call center!

🌟 What You’ll Do

  • Handle inbound and outbound calls with a smile (yes, customers can hear it!)
  • Help customers schedule their appointments quickly and easily
  • Share information about our services and answer product questions
  • Keep notes organized and accurate in our system
  • Use your problem-solving skills to make every call a great experience

Requirements

💪 What Makes You a Great Fit

    • You bring great energy and a positive attitude to every call
    • You’re comfortable using scripts for guidance
    • You communicate clearly and professionally — and love helping others
    • You’re reliable, punctual, and ready to grow with a team that values you
    • Peak call times may require mandatory overtime
    • Flexibility to work different days/shifts — we’re open 7 days a week

Benefits

💼 Perks & Benefits

    • $16–$17/hr starting pay
    • Health, Vision, Dental, and Life Insurance options
    • Incentive bonuses for performance & teamwork
    • Casual dress code — jeans & sneakers totally welcome
    • Flexible scheduling
    • A supportive, family-style work environment where your ideas matter

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FAQs About Call Center Associate Jobs at Same Day Water Heaters

What is the work location for this position at Same Day Water Heaters?
This job at Same Day Water Heaters is located in Houston, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Same Day Water Heaters?
Candidates can expect a pay range of $16–$17 per hour for this role.
What employment applies to this position at Same Day Water Heaters?
Same Day Water Heaters lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at Same Day Water Heaters?
Same Day Water Heaters is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Same Day Water Heaters for this role?
Same Day Water Heaters offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Flexible/Unlimited PTO, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Same Day Water Heaters?
You can apply for this role at Same Day Water Heaters either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.