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Call Center /Customer Service Representative

Five Star ToyotaMilledgeville, Georgia
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Looking for a Great Opportunity working in a Fun Environment with Excellent Earning Potential? 

Do you enjoy customer service and collaborating with your team to make a real difference?  

Five Star Toyota in Milledgeville, GA is hiring a Customer Service / Call Center Representative 

  • No Cold Calls!! 
  • Must provide great customer service 
  • Hourly plus Monthly Bonuses 
  • Full Time with Excellent Benefits 

Responsibilities and Qualifications:

  • Answer inbound calls and Make Outbound calls to our customers to schedule appointments, follow up and reestablish contact. 
  • Prior Call Center Experience Preferred
  • Must be comfortable responding quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Follow up with customers as needed to reset any missed appointments, answer questions and follow up again as needed.  
  • Participate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize our computer tracking system daily.
  • Previous Customer Service experience a plus! 
  • Excellent computer skills a must
  • Valid Driver’s License required 

Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan+ Match
  • Short and Long Term Disability Insurance
  • Life Insurance 
  • Paid time off and vacation - Earn up to 10 Days off Year One! 
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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FAQs About Call Center /Customer Service Representative Jobs at Five Star Toyota

What is the work location for this position at Five Star Toyota?
This job at Five Star Toyota is located in Milledgeville, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Five Star Toyota?
Employer has not shared pay details for this role.
What employment applies to this position at Five Star Toyota?
Five Star Toyota lists this role as a Full-time position.
What experience level is required for this role at Five Star Toyota?
Five Star Toyota is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Five Star Toyota for this role?
Five Star Toyota offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Five Star Toyota?
You can apply for this role at Five Star Toyota either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.