Call Center Rep (Salesforce Exp Needed)

Butler Aerospace and DefenseClifton, NJ

$19 - $21 / hour

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Overview

Compensation

$19-$21/hour

Job Description

Call Center Rep (salesforce CRM exp needed)Location: Clifton, NJ (07014)Job ID: #72434Pay Range: $19-21Description:

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Job Specific Requirements

Must be familiar with Microsoft 365
Experience with SalesForce CRM a plus.

* Typical workday: o Onsite o Shift M - F 8a- 5p o Not required- OT or Weekends o Travel is Not required Top skills: Customer service, professionalism, high volume environment. o Incoming customer service calls, light scheduling of service requests o Sometime work is Fast-paced, steady, or unpredictableREQUIRED - High school Diploma or GEDBenefits provided: 401K, medical, dental, and vision, sick time as applicable to state lawButler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here:

Applicant and Employee Notices

. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at

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FAQs About Call Center Rep (Salesforce Exp Needed) Jobs at Butler Aerospace and Defense

What is the work location for this position at Butler Aerospace and Defense?

This job at Butler Aerospace and Defense is located in Clifton, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Butler Aerospace and Defense?

Candidates can expect a pay range of $19–$21 per hour for this role.

What employment applies to this position at Butler Aerospace and Defense?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Butler Aerospace and Defense?

You can apply for this role at Butler Aerospace and Defense either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.