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Call Center Representative

Adelante Health CarePhoenix, AZ
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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Career Development

Job Description

POSITION SUMMARY

The Call Center Representative is primarily responsible for providing excellent customer service by assisting patients over the phone with scheduling, relaying medical information and/or medical information requests. Responsible for creating a caring and receptive patient environment while promoting an effective and efficient scheduling process. Responsive to patients' needs via telephone. Handles 2-3 skill types of calls.

EXPECTATIONS

Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

OUR CORE VALUES

  • Compassion
  • Excellence
  • Integrity
  • Learning
  • Respect
  • Sustainability

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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FAQs About Call Center Representative Jobs at Adelante Health Care

What is the work location for this position at Adelante Health Care?
This job at Adelante Health Care is located in Phoenix, AZ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Adelante Health Care?
Employer has not shared pay details for this role.
What employment applies to this position at Adelante Health Care?
Adelante Health Care lists this role as a Full-time position.
What experience level is required for this role at Adelante Health Care?
Adelante Health Care is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Adelante Health Care?
You can apply for this role at Adelante Health Care either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.