Overview
Remote
On-site
Job Description
Dermatology Clinic seeking a friendly employee to join our team.
The Phone Rep is responsible for performing a variety of general administrative support duties associated with the patient intake process and performing routine duties within the clinic. This position is located in North Little Rock, AR.
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive:
- Welcomes patients and visitors by greeting patients and visitors on the telephone.
- Scheduling referrals and communicating with the referring office.
- Has a contagious and positive work ethic, inspires others, and exhibits genuine, caring and friendly behavior.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments by telephone or fax.
- Protects patients’ rights by maintaining the confidentiality of personal and financial information.
- Scanning patient information into the EMR system.
- Gather necessary demographic and insurance information from the patient to create and/or update the patient's medical record.
- Interact with patients and staff in a professional manner that promotes the values of our clinic and promotes teamwork.
Skills and Qualifications:
- Excellent written and verbal skills.
- Great Customer Service.
- Time Management.
- Problem solving.
- Ability to multi-task and work well under pressure.
- Knowledge of basic computer software, and the ability to learn electronic medical records.
- Organization.
- HIPAA compliance.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Call Center Representative Jobs at Arkansas Dermatology
What is the work location for this position at Arkansas Dermatology?
This job at Arkansas Dermatology is located in North Little Rock, AR, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Arkansas Dermatology?
Employer has not shared pay details for this role.
What employment applies to this position at Arkansas Dermatology?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Arkansas Dermatology?
You can apply for this role at Arkansas Dermatology either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.