Call Center Representative
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Schedule
Alternate-schedule
Full-time
Career level
Entry-level
Remote
On-site
Compensation
$17-$19/hour
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Poulin Design Center has been a family-owned home remodeling company for over 40 years! We are seeking a Call Center Lead-Setter who embodies our company culture, demonstrates innovation and integrity, and will help us uphold our reputation for exceptional customer service and quality work.Call Center Lead-Setter Qualifications:
- High School diploma or equivalency (required)
- 1 (+) year(s) of appointment setting and sales experience; proficiency in Microsoft Office 365 and various applications; knowledge of our brands; bilingual in Spanish (preferred)
- A passion for customer service and working as a team
- Efficient interpersonal communication, time management, and organizational skills
- Sound decision-making, problem-solving, and adaptability to challenges
- Participate in goal-setting meetings with management and team
- Operate a multi-line phone system and transfer call to the appropriate extension
- Review daily call cues to confirm appointments and leads
- Coordinate schedules for Remodel Design Associates and Solar Sales Advisors
- Provide front desk coverage for walk-in traffic and events as needed
- 401(k) profit-sharing retirement plan
- Medical, dental, and vision insurance
- Paid time off
- Mileage reimbursement
- Employee discounts
- Referral programs
- Full-time, 32-40 hours per week (on-site)
- .5-1-hour meal break, non-exempt
- Monday-Friday: 8:30pm-5:00pm
- Rotating Saturday and events: 9:30am-3:00pm
- Are you able to pass a motor vehicle report, background check, and drug screening for illegal substances?
- Are you authorized to work in the U.S.?
Powered by JazzHR
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Call Center Representative Jobs at Bath Concepts Independent Dealers
What is the work location for this position at Bath Concepts Independent Dealers?
This job at Bath Concepts Independent Dealers is located in Albuquerque, NM, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Bath Concepts Independent Dealers?
Candidates can expect a pay range of $17–$19 per hour for this role.
What employment applies to this position at Bath Concepts Independent Dealers?
Bath Concepts Independent Dealers lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Bath Concepts Independent Dealers?
Bath Concepts Independent Dealers is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at Bath Concepts Independent Dealers?
You can apply for this role at Bath Concepts Independent Dealers either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.