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Call Center Representative

Bath PlanetMonroe, LA

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site

Job Description

Call Center Office Representative Creating a fresh solution to bath remodeling, Tubbs by Grubbs / Bath Planet of Louisiana offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.

Our ideal candidate will possess:

  • Reliable & dependable work habits
  • Excellent time management & interpersonal skills
  • Energy & enthusiasm with a positive attitude
  • Ability to multitask and prioritize daily workload
  • High level verbal & written communication skills
  • Friendly, conversational, engaging phone presence
  • Basic knowledge & experience with CRM systems is preferred
  • General knowledge of construction is a plus
  • Self-motivator with an efficient work ethic
  • Experience with bookkeeping preferred
  • Willingness to learn Job duties to include, but not limited to: Data entry Scheduling and confirming appointments
  • Answering inbound calls & making outbound calls
  • Responsible for coordinating and completion of administrative tasks
  • Ordering of materials
  • Assist with aspects of client interaction: answering phones & emails, showroom visits, product knowledge & integration, etc.
  • Handles the scheduling of leads, service calls, installations, and client appointments
  • Ensures lead and client information is monitored and up to date in the Company’s CRM system
  • Daily support of on site Management
  • Processing and follow up phone calls for collecting balances upon completion of projects
  • Processing payments and finance applications
  • Occasionally participate with local shows and events

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FAQs About Call Center Representative Jobs at Bath Planet

What is the work location for this position at Bath Planet?
This job at Bath Planet is located in Monroe, LA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Bath Planet?
Employer has not shared pay details for this role.
What employment applies to this position at Bath Planet?
Bath Planet lists this role as a Full-time position.
What experience level is required for this role at Bath Planet?
Bath Planet is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at Bath Planet?
You can apply for this role at Bath Planet either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.