Call Center Representative - Recovery

Gc Services Limited PartnershipPennsylvania, AL

$12+ / hour

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Entry-level

Remote

Compensation

$12+/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Pay rate: $12/hr

Who we are:

At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.

What's the Role About?

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!

In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

Are you energetic, enthusiastic with an engaging personality?
Are you driven to deliver effective results while providing excellent customer service?
Do you have extraordinary communication skills?

What's in it for YOU?

Paid Training
Medical, Dental, and Vision Insurance
Paid Time Off
Employee Discounts
Full-time, non-seasonal
Career Advancement

Responsibilities:

Handle inbound calls/emails from customers of a major telecommunications company
Educate and inform callers of debt and credit reporting details, taking action when necessary and noting accounts accordingly
Offer solutions and handle each case with the utmost care
Education about consumer protection rights and best practices
Maintains good public relations
Adhere to Company attendance, punctuality, and meal and rest break requirements
Maintain concentration and focus in order to meet performance goals
React positively to an ongoing, changing environment
Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals
Maintain good working relationship with assigned supervisors and coworkers
Complies with all specified FDCPA, state and city laws and provisions, as outlined in the InteLogix Compliance with FDCPA and State Collection laws Statement, the Collection Excellence and System Training programs and the FDCPA Test
Perform additional duties as required by management

What We Look for in a Candidate:

Must be 18 years of age or older
High School Diploma or equivalent required
Superb attendance, so you can be there when our customers need us
Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
Ability to remain engaged on the phone throughout the entirety of your shift with no distractions
Call Center or Collections experience preferred
At least 1 year of Customer Service experience required
Excellent communication, both written and oral
Ability to apply basic mathematical concepts

Work at home requirements:

InteLogix will provide a computer for the duration of your employment on this program
Must provide 2 computer monitors along with appropriate cables to connect to the InteLogix computer
High speed internet with an ethernet connection to the router (no satellite, wireless or hotspot) 10 Mbps download and 5 Mbps upload speed
WiFi must be turned off at all times
Private and distraction free home work space with the ability to close a door

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Call Center Representative - Recovery Jobs at Gc Services Limited Partnership

What is the work location for this position at Gc Services Limited Partnership?

This job at Gc Services Limited Partnership is located in Pennsylvania, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Gc Services Limited Partnership?

Candidates can expect a pay range of $12 (per hour).

What employment applies to this position at Gc Services Limited Partnership?

Gc Services Limited Partnership lists this role as a Full-time position.

What experience level is required for this role at Gc Services Limited Partnership?

Gc Services Limited Partnership is looking for a candidate with "Entry-level" experience level.

Does Gc Services Limited Partnership allow remote work for this role?

Yes, this position at Gc Services Limited Partnership supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by Gc Services Limited Partnership for this role?

Gc Services Limited Partnership offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Gc Services Limited Partnership?

You can apply for this role at Gc Services Limited Partnership either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.