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Call Center Representative

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Overview

Schedule
Full-time
Career level
Senior-level

Job Description

MTM is a leading agency dedicated to connecting top-tier talent with exceptional career opportunities across the construction space. With a commitment to excellence, innovation, and personalized service, we have earned a reputation as a trusted partner for both job seekers and employers alike.

At MTM, our mission is to bridge the gap between talent and opportunity. We strive to empower individuals to achieve their career aspirations while assisting organizations in building high-performing, diverse, and dynamic teams. Our approach is founded on integrity, expertise, and a relentless pursuit of the perfect match.

Our Client is a fast growing Home Remodeling Company . We are seeking a highly motivated and organized Sales Representative to drive company revenue. If you are passionate about community engagement, have strong leadership skills, and enjoy working in a fast-paced environment, we want you to join our team.

Responsibilities:

  • Customer Engagement: Meet with homeowners at their residences to assess storm damage, understand their roofing needs, and establish rapport.
  • Estimation: Create accurate and detailed estimates based on the assessment of roof damage, taking into consideration materials, labor, and associated costs.
  • Insurance Coordination: Work closely with insurance companies to facilitate claims, ensuring all necessary documentation is provided and advocating for fair settlements.
  • Sales Strategies: Develop and implement effective sales strategies to meet and exceed revenue targets, leveraging your knowledge of roofing products and services.
  • Client Education: Educate customers on the roofing process, materials, and the benefits of our services, ensuring a clear understanding of the value we bring.
  • Relationship Building: Cultivate positive relationships with customers, insurance professionals, and other stakeholders to enhance MTM's reputation and foster repeat business.

Qualifications:

  • Proven experience in sales, preferably in roofing or a related industry.
  • Strong interpersonal and communication skills.
  • Ability to assess and understand roofing damage.
  • Knowledge of insurance processes related to roofing claims.
  • Self-motivated with a results-driven approach.
  • Comfortable working independently and as part of a team.
  • Valid driver's license and reliable transportation.

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FAQs About Call Center Representative Jobs at MTM LLC

What is the work location for this position at MTM LLC?
This job at MTM LLC is located in Richmond, VA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at MTM LLC?
Employer has not shared pay details for this role.
What employment applies to this position at MTM LLC?
MTM LLC lists this role as a Full-time position.
What experience level is required for this role at MTM LLC?
MTM LLC is looking for a candidate with "Senior-level" experience level.
What is the process to apply for this position at MTM LLC?
You can apply for this role at MTM LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.