Call Center Representative

MTM LLCTrenton, NJ

$55,000 - $80,000 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Compensation

$55,000-$80,000/year

Job Description

Position Overview:

We're looking for an energetic, driven Inside Sales Representative to join our team. In this role, you'll be responsible for reaching out to warm leads and connecting with potential customers who have already shown interest in our products. Your goal will be to set up sales appointments with our expert team, helping drive revenue and contribute to the growth of the business.

Key Responsibilities:

Contact warm leads via phone (no cold calling) to discuss window and door solutions.
Effectively communicate the benefits of our products and services to potential customers.
Schedule appointments for our sales team to meet with customers, ensuring a smooth handoff.
Maintain a high level of professionalism and enthusiasm while speaking with potential customers.
Track interactions and maintain accurate records of leads, appointments, and customer notes in our CRM system.
Work closely with the sales team to ensure a seamless customer experience.
Meet and exceed individual and team appointment-setting goals.

Qualifications:

Previous experience in an inside sales, call center, or customer service role preferred.
Excellent communication skills, both verbal and written.
Strong phone etiquette and ability to engage potential customers in a friendly, professional manner.
Motivated and goal-oriented with a passion for helping others.
Comfortable working in a fast-paced environment.
Ability to learn quickly and adapt to new systems and processes.
Experience with CRM software is a plus.

What We Offer:

Competitive base salary with performance-based incentives.
Comprehensive training to help you succeed in the role.
Friendly, supportive team environment.
Opportunities for growth and advancement within the company.

Job Type: Full-time

Pay: $55,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift

Supplemental Pay:

Bonus opportunities
Performance bonus

Work Location: In person

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FAQs About Call Center Representative Jobs at MTM LLC

What is the work location for this position at MTM LLC?

This job at MTM LLC is located in Trenton, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at MTM LLC?

Candidates can expect a pay range of $55,000 and $80,000 per year.

What employment applies to this position at MTM LLC?

MTM LLC lists this role as a Full-time position.

What experience level is required for this role at MTM LLC?

MTM LLC is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at MTM LLC?

You can apply for this role at MTM LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.