Call Center Representative

Remedy Intelligent StaffingHonolulu, HI

$17 - $21 / hour

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Overview

Remote

On-site

Compensation

$17-$21/hour

Job Description

Position: Full-time, Call Center RepresentativeLocation: HonoluluSchedule: Monday through Friday from 8:00 am to 5:00 pmPay: $17.00 - $21.00 per hour (depends on experience)Candidates must be in-state to apply and be considered.

Benefits:

Pay Cards, Direct Deposit & Weekly Pay
Medical/Dental/Vision/Prescription (Note: Requires 20+ hours per week to qualify).
Free Online Skill Classes, EAP, Discounts & many more

We are looking for customer-focused Call Center Representatives to join a dynamic team in a high-volume service environment. In this role, you will be the first point of contact for clients, providing responsive, accurate, and empathetic support across a variety of inquiries. The ideal candidate is a strong communicator, comfortable navigating multiple systems, and committed to delivering a positive customer experience—even under pressure.

Job Duties:

Respond to inbound customer calls with professionalism, addressing a range of questions or concerns
Assist with account or service inquiries, system navigation, and online access issues
Provide service directly or refer calls to the appropriate resource.
Document customer interactions accurately and escalate complex issues, as needed
Support transitions or updates to internal systems, platforms, or procedures
Maintain service quality by following established policies, workflows, and service level expectations

#RemedyHIjobs

Job Requirements:

High school diploma or equivalent required
1 year call center experience and/or technical rating experience training in personal multi-lines preferred.
Strong verbal and written communication skills
Strong interpersonal skills, ability to communicate effectively with others, and able to share in the Company’s commitment to being “always here to help”
Excellent listening, analytical and problem-solving skills.
Ability to multitask across systems and maintain attention to detail
Availability for overtime and occasional Saturdays, as needed

Equal Opportunity Employer

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FAQs About Call Center Representative Jobs at Remedy Intelligent Staffing

What is the work location for this position at Remedy Intelligent Staffing?

This job at Remedy Intelligent Staffing is located in Honolulu, HI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Remedy Intelligent Staffing?

Candidates can expect a pay range of $17–$21 per hour for this role.

What employment applies to this position at Remedy Intelligent Staffing?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Remedy Intelligent Staffing?

You can apply for this role at Remedy Intelligent Staffing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.