Call Center Representative

Remedy Intelligent StaffingHonolulu, HI

$18 - $21 / hour

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Overview

Remote

On-site

Compensation

$18-$21/hour

Job Description

Position: Full-time, Call Center RepresentativeLocation: HonoluluIndustry: BankingSchedule: Monday–Friday, 8:00 AM–5:00 PM or 9:00 AM–6:00 PMPay: $18.00 - $21.00/hr (DOE)In-state candidates only

Benefits:

Pay Cards, Direct Deposit & Weekly Pay
Medical/Dental/Vision/Prescription
Free Online Skill Classes, EAP, Discounts & many more

The Call Center Representative provides professional and timely support to banking customers. This role assists with general banking inquiries, account maintenance, and issue resolution while delivering excellent customer service in a call center environment.

Job Duties:

Answer incoming calls and emails per call center standards
Assist customers with inquiries and account information
Resolve customer issues/concerns or escalate as needed
Document interactions ensuring accurate follow-up
Provide product and services information (accounts, rates, fees, locations, hours)
Process customer requests
Manage card services and online banking access
Refer customers for account openings

#RemedyHIjobs

Job Requirements:

High School Diploma or equivalent
1+ year customer service experience
Tech savvy candidate, comfort multitasking
Strong communication and problem-solving skills

EEO

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FAQs About Call Center Representative Jobs at Remedy Intelligent Staffing

What is the work location for this position at Remedy Intelligent Staffing?

This job at Remedy Intelligent Staffing is located in Honolulu, HI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Remedy Intelligent Staffing?

Candidates can expect a pay range of $18–$21 per hour for this role.

What employment applies to this position at Remedy Intelligent Staffing?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Remedy Intelligent Staffing?

You can apply for this role at Remedy Intelligent Staffing either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.