Call Center Representative - WFH

Spade Recruitingseattle, WA

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Job Description

We are seeking a motivated Call Center Representative / Appointment Setter to join our growing team. In this role, you will support our sales professionals by reaching out to prospective clients via phone and email, helping them stay on track with their monthly meeting goals. Your primary responsibility will be to connect with potential clients, determine their interest in our products and services, and schedule appointments with our Sales Representatives.

Key Responsibilities:

Make outbound calls to prospective clients using provided call lists.
Answer inbound calls and respond promptly to prospective client inquiries.
Keep accurate and detailed call logs, including attempts and outcomes.
Follow up with prospects who could not be reached initially.
Provide prospective clients with essential information about our products and services.
Schedule one-on-one or group consultations between clients and Sales Representatives.
Address basic questions and concerns to build interest and trust.

Requirements & Skills:

Strong verbal, written, and interpersonal communication skills.
Excellent listening skills with high attention to detail.
Professional phone etiquette and a courteous, confident demeanor.
Persuasive, results-driven, and able to handle rejection professionally.
Ability to learn and retain knowledge of products and services quickly.
Reliable telephone line with nationwide calling and a stable Wi-Fi connection.

Education & Experience:

High school diploma or equivalent (required).
Prior experience in customer service, telemarketing, or sales support (preferred).
Proficiency in relevant computer applications.
Strong knowledge of customer service principles and best practices.

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FAQs About Call Center Representative - WFH Jobs at Spade Recruiting

What is the work location for this position at Spade Recruiting?

This job at Spade Recruiting is located in seattle, WA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Spade Recruiting?

Employer has not shared pay details for this role.

What employment applies to this position at Spade Recruiting?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Spade Recruiting?

You can apply for this role at Spade Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.