Call Center Representative Banking/Financial Services
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Overview
Remote
On-site
Compensation
$19-$19/hour
Job Description
JOB DESCRIPTIONJob Title: Call Center Representative – Banking/Financial Services Location: Columbus, OH (Onsite) Pay Rate: $19.17/hr (W2) Duration: 6-Month Contract (Possible Extension)Schedule: Training will be conducted on a weekday schedule. After training, candidates must be flexible to work assigned shifts, which may include Saturday, Sunday, evenings, and holidays based on business needs.Position Overview: We are seeking Client Support Service Professionals to join a leading financial institution in Columbus, OH. This is a customer-facing role handling incoming service inquiries regarding client accounts, online platforms, and financial products. Ideal candidates are professional, driven, and committed to delivering World-Class Service in a high-paced, team-oriented environment.Key Responsibilities:
- Handle high-volume inbound calls with professionalism, accuracy, and efficiency.
- Provide support for Cash Management products, online banking platforms, mobile apps, and general account inquiries.
- Maintain consistent performance by meeting key departmental service metrics.
- Deliver timely and accurate information while navigating multiple systems and adhering to regulatory/compliance standards.
- Exhibit adaptability and multitasking skills in a fast-changing environment.
- Bachelor's Degree (any discipline)
- Prior experience in a financial services or banking call center
- Strong verbal communication and problem-solving skills
- Customer-centric mindset with a professional demeanor
- Ability to learn quickly and work effectively under pressure
- Commitment to excellence and continuous improvement
- Candidates with a history of multiple short-term roles/projects
Automate your job search with Sonara.
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FAQs About Call Center Representative Banking/Financial Services Jobs at Veterans Sourcing Group
What is the work location for this position at Veterans Sourcing Group?
This job at Veterans Sourcing Group is located in South Jordan, UT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Veterans Sourcing Group?
Candidates can expect a pay range of $19.17–$19.17 per hour for this role.
What employment applies to this position at Veterans Sourcing Group?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Veterans Sourcing Group?
You can apply for this role at Veterans Sourcing Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.