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Call Center Sales And Customer Support Agent - T-Mobile

OneTouch DirectTampa, FL

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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Join OneTouch Direct as a Call Center Sales and Customer Support Agent in Tampa, FL supporting T-Mobile and be part of a dedicated team delivering excellent customer service and driving sales growth! Since 1998, we've partnered with Fortune 500 companies to provide outstanding contact center solutions. If you have a passion for sales and connecting with customers, this is the role for you.

In this sales position, you will:

  • Take inbound and make outbound calls, and chat inqurires to potential and existing customers promoting products and services.
  • Understand customer needs and offer appropriate solutions to boost sales.
  • Maintain detailed records of customer interactions and sales activity.
  • Meet and exceed individual and team sales goals.
  • Collaborate with team members to continuously improve processes and customer satisfaction.

Requirements

  • Previous sales or call center experience preferred but not mandatory.
  • Excellent verbal communication and persuasive selling skills.
  • Ability to handle rejection and remain motivated in a fast-paced sales environment.
  • Comfortable using computer systems and multitasking during calls.
  • Strong organizational skills and attention to detail.
  • High school diploma or equivalent required.
  • A positive attitude and willingness to learn and grow within the company.

Benefits

  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
  • 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!
  • Supportive Environment: Classroom training, plus 1-on-1 support to get you going!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse, welcoming culture with Employee Resource Groups
  • Referrals: Refer a friend and earn up to $2,000 per person!

Automate your job search with Sonara.

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FAQs About Call Center Sales And Customer Support Agent - T-Mobile Jobs at OneTouch Direct

What is the work location for this position at OneTouch Direct?
This job at OneTouch Direct is located in Tampa, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at OneTouch Direct?
Employer has not shared pay details for this role.
What employment applies to this position at OneTouch Direct?
OneTouch Direct lists this role as a Full-time position.
What experience level is required for this role at OneTouch Direct?
OneTouch Direct is looking for a candidate with "Senior-level" experience level.
What benefits are offered by OneTouch Direct for this role?
OneTouch Direct offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at OneTouch Direct?
You can apply for this role at OneTouch Direct either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.