landing_page-logo
Sign Up
U logo

Call Center Specialist I-Neurology

University of Maryland Faculty PhysiciansBaltimore, MD
Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.1

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

pay-wall

Overview

Schedule
Full-time
Career level
Entry-level
Remote
On-site
Benefits
Health Insurance
Life Insurance
Paid Vacation

Job Description

Responds to a high volume of telephone calls including scheduling the appropriate medical exams and tests and fulfilling report requests; and other duties as assigned.

ESSENTIAL FUNCTIONS

  • Answers and triage calls accordingly.
  • Schedules patient appointments and remind patients of necessary items to bring including their referral, medications.
  • Writes messages and assure charts are pulled and taken to the technicians.
  • Handles inquiries about insurances accepted, office hours, services, locations, exam fees, doctor information, etc.
  • Enters referral information into the computer system

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties as assigned. Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED) preferred
  • 1-year related office or customer service experience
  • Entry level computer skills (specific programs as deemed by department)
  • Strong customer service and phone etiquette skills
  • Accurate data entry skills

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with SonaraApply manually
pay-wall

FAQs About Call Center Specialist I-Neurology Jobs at University of Maryland Faculty Physicians

What is the work location for this position at University of Maryland Faculty Physicians?
This job at University of Maryland Faculty Physicians is located in Baltimore, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at University of Maryland Faculty Physicians?
Employer has not shared pay details for this role.
What employment applies to this position at University of Maryland Faculty Physicians?
University of Maryland Faculty Physicians lists this role as a Full-time position.
What experience level is required for this role at University of Maryland Faculty Physicians?
University of Maryland Faculty Physicians is looking for a candidate with "Entry-level" experience level.
What benefits are offered by University of Maryland Faculty Physicians for this role?
University of Maryland Faculty Physicians offers following benefits: Health Insurance, Life Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at University of Maryland Faculty Physicians?
You can apply for this role at University of Maryland Faculty Physicians either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.