Campus Safety Associate Full And Part Time Opportunites

ABOUT US

Kripalu Center is the largest yoga and wellness retreat center in the US. Kripalu is a nonprofit educational organization dedicated to serving people and communities in realizing their full potential through the transformative wisdom and practice of Yoga. Rooted in yoga, mindfulness and holistic wellness, Kripalu creates pathways for personal and collective transformation through experiential learning. Kripalu's campus is in the Berkshires of Western Massachusetts

Kripalu offers a wide range of experiences for guests, ranging from day passes to multi day programs and including signature programming and training developed by Kripalu, online programs, multi-day group events, and programming delivered by visiting talent (thought leaders, presenters, and luminaries).

Kripalu is committed to being an employer and community that prioritizes creating a sense of belonging for all employees, presenters, and guests. We seek employees eager to join us as we evolve as a team that embodies timeless yogic principles and present day practices of leadership and accountability.

POSITION SUMMARY

The Campus Safety Associate helps create a safe, welcoming, and respectful environment for Kripalu guests, participants, staff, faculty, volunteers, vendors, and visitors. Grounded in Kripalu's commitment to Sacred Hospitality, the Associate provides attentive guest service while carrying out campus safety, security, and emergency-response responsibilities.

Working independently and as part of a collaborative team, the Associate conducts routine patrols and security checks across a large campus; monitors alarms and access; identifies and reports hazards or unusual activity; responds to incidents, medical needs, and emergencies; and completes clear, timely documentation. The successful candidate remains calm under pressure, uses sound judgment, communicates with care, and provides assistance only within the scope of their training and authority.

KEY RESPONSIBILITIES

• Conducts regular, visible patrols of buildings, guest areas, parking lots, grounds, and other campus spaces; completes assigned security, safety, and environmental checks.
• Proactively identifies hazards, unsafe conditions, suspicious activity, and policy concerns; takes appropriate immediate action and promptly notifies or escalates to the appropriate department or leader.
• Monitors alarm, access-control, camera, radio, telephone, and other safety systems; responds promptly and follows established Campus Safety policies, emergency plans, standard operating procedures, and evacuation protocols.
• Provides first aid and CPR/AED support only within the scope of current training; contacts Police, Fire, EMS, or other outside agencies when additional assistance is required and supports responders upon arrival.
• Completes accurate, objective, detailed incident, accident, patrol, and shift documentation before the end of the assigned shift; communicates essential information during shift handoff and participates in follow-up as requested.
• Reports and assists with the review of incidents, accidents, near misses, hazards, and recurring concerns to support corrective action and continuous improvement.
• Welcomes guests, visitors, vendors, and service providers; verifies authorization, supports sign-in and access procedures, provides directions and assistance with department procedures.
• Supports Community Agreements through respectful communication, de-escalation, appropriate boundaries, and timely referral of concerns, including situations involving emotional distress or mental health resiliency needs.
• Performs basic guest-service and facilities-support tasks within training and authority, and coordinates promptly with Facilities, Housekeeping, Guest Services, Program Operations, People & Culture, and other departments as needed.
• Operates department vehicles and equipment safely, completes required checks, and follows all driver, radio, technology, and equipment procedures.
• Participates in orientation, monthly departmental safety training, emergency drills, active-threat and evacuation training, and all required certifications or recertifications.
• Maintains professional readiness, confidentiality, reliability, and a service-focused presence throughout the shift; performs other related duties as assigned.