Car Wash Operations Assistant Manager

Golden Nozzle Car Wash started in the 1970's as a complement to the other motoring public businesses owned by F.L. Roberts & Company, headquartered in Springfield, MA. The name 'Golden Nozzle' derived from the color of the gas station pumps at F.L. Robert gas stations in Western Massachusetts.

In the fall of 2016, Nouria Energy acquired F.L. Roberts & Company's convenience stores and Golden Nozzle Car Wash locations in Massachusetts and Connecticut. As a Nouria company, Golden Nozzle Car Wash has become the gold standard for car care in the region. The chain has grown and expanded exponentially since becoming part of the Nouria family, opening and rebranding existing car wash facilities in five New England states. Golden Nozzle's successful monthly wash membership program began in 2008. Members of the monthly wash program enjoy unlimited car washes at any Golden Nozzle locations in Massachusetts, Connecticut,

Maine, New Hampshire and Rhode Island.

It's a Great Day for a Golden Nozzle Car Wash! Proper maintenance always includes the routine washing of your vehicle. Winter hazards like sand and salt need to be thoroughly washed from your vehicle's body and undercarriage.

Golden Nozzle uses only environmentally-friendly products.

General Summary of the position:

Golden Nozzle Car Wash is seeking an Assistant Manager who will work with and for the location manager who will provide a hands-on training approach to learn the job of being an assistant manager of the car wash location. Assistant managers receive on the job training and will learn how all aspects of the car wash works.

Job duties & responsibilities you will learn and be responsible for:

• Provide excellent service to customers using our customer service model.
• Be able to follow a sales model and work with the crew to do the same.
• Work in an outdoor fast paced customer focused environment.
• Monitor employee behavior and enforce compliance with safety rules, policies, and procedures.
• Hands-on management and lead by example.
• Enjoy team building including training and developing employees.
• Performs daily and weekly equipment assessments to monitor wash performance and identify any necessary repairs.
• Monitors site operations and provides guidance in troubleshooting any problem areas which includes resolution of customer complaints
• Ensures site is stocked with appropriate inventory of necessary items
• Be able to perform basic preventative maintenance
• Ensure the safety, cleanliness, and attractiveness of the facility
• Ensures the site operates in compliance with all OSHA requirements, applicable laws, regulations, and company policies
• Perform other related duties as required.

Job Requirements:

• Able to stand for long periods of time.
• Able to work in heat and/or cold.
• Fast paced and physical.
• Must have reliable transportation to get to work
• Excellent communication, organizational and leadership skills
• Able to work up to a 45 hour work week including one day on the weekend.
• Must be able to lift/push/carry up to 50 pounds at times.

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Education and Experience:

• Previous management experience preferred.
• HS diploma or equivalent required
• Basic computer and Microsoft Office skills preferred

Benefits:

• Dental Insurance
• Health Insurance
• Paid Time Off
• Paid training
• Opportunities for advancement
• 401k with employer matching
• Tuition reimbursement
• Unlimited wash pass for the assistant manager's vehicle

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.