Care Coordinator (Healthcare Home)

Job Description:

Job Title: HCH Care CoordinatorLocation: Springfield, MODepartment: Healthcare Homes ProgramEmployment Type: Full-timeShift: Monday- Friday 8:00 A.M.- 5:00 P.M

Job Summary:

The Care Coordinator for the Healthcare Home Team aids in organizing the day to day tasks of the Healthcare Homes program. This role tracks client activity, submits reports to the Department of Mental Health and serves as a resource for the Healthcare Homes team and other clinical teams at Burrell Behavioral Health.

The HCH Care Coordinator- Data Analyst position offers...

• All-Inclusive Employee Benefits Package - A robust employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
• Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Paid Time Off - 29 days per year including vacation & holiday pay 
• Premier Training - Encompassing initial immersive onboarding, continuous skill enhancement, comprehensive curricula, and a supportive learning atmosphere.
• Professional Growth Pathways - Abundant prospects for upward mobility and advancement, fostered by a promotion-from-within philosophy
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Provides general clerical support to the HCH Director and Team as appropriate.
• Provides assistance in distributing and coordinating reports to HCH Team, Community Support Specialists (CSS), and community providers when needed.
• May serve as a CyberAccess Practice Administrator responsible for maintaining user accounts and monitoring agency usage and prescriber reports, and promotes the use of Direct Inform.
• Provides technical assistance to HCH Team and CSS’s on use of CareManager and CyberAccess.
• Assists with tracking that all required client screenings and reporting measures are complete and submitted as appropriate.
• Attends state required meetings and trainings.
• Maintains a monthly log of HCH activities and may complete the monthly HCH Team Log.
• Prepares reports to be submitted to HCH Director and Assistant Director before submitting to DMH every month.
• Is responsive to all Quality Assurance procedures of Burrell, cooperates with utilization review procedures, and follows established procedures, rules and regulations of the Clinical Records Department.
• Performs other special functions as may from time to time, be outlined and attached hereto.

Education and/or Experience Qualifications:

• HS Diploma or GED required.

Additional Qualifications:

• Knowledge of chronic health conditions in both youth and adult populations
• Excellent written and verbal communication skills
• Knowledge of mental health conditions in youth and adult populations  
• Ability to make decisions based on critical thinking

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.