Care Management Support Coordinator II - Remote TX

Dean's Professional ServicesTexas Township, IL

$21 - $21 / hour

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Remote

On-site

Compensation

$21-$21/hour

Job Description

Care Management Support Coordinator II - Remote

Location: Houston, TX - Remote

Pay Rate: Starting at $21.00/hour

Schedule: Monday-Friday | 8:00 AM-5:00 PM

Dean's Professional Services is seeking a customer-focused and detail-oriented Care Management Support Coordinator II to support a leading healthcare organization in a fully remote role. This position provides administrative support for care management programs, including member and provider outreach, scheduling, documentation, resource coordination, and follow-up.

The ideal candidate is comfortable working independently, managing a high-volume workload, communicating with members and providers, and navigating multiple computer systems.

Responsibilities

Make daily outbound calls to members and healthcare providers to support care plan activities, scheduling, education, and follow-up.
Serve as a front-line contact for member and provider questions, requests, and concerns.
Manage a daily caseload of approximately 25-35 members.
Complete a minimum of 25 documentation notes per day based on established performance metrics.
Accurately document member interactions and activities in TruCare Cloud.
Review and log incomplete forms received from primary care providers using SharePoint.
Correct documentation errors and ensure member records are accurate and complete.
Assist members with connecting to health plan and community resources.
Identify and provide referrals for Social Determinants of Health (SDOH) needs.
Support member onboarding by sending welcome letters, correspondence, and educational materials.
Maintain accurate, non-clinical member records in accordance with state and regulatory requirements.
Communicate professionally and effectively with members, providers, and internal teams.
Perform other administrative and care management support duties as assigned.
Follow all applicable company policies, procedures, and quality standards.

Qualifications

High school diploma or GED required.
Previous experience in healthcare, care coordination, customer service, or an administrative support role preferred.
Must be comfortable working remotely and independently with minimal supervision.
Strong troubleshooting and problem-solving skills.
Computer proficiency with the ability to type at least 50 words per minute.
Proficiency with Microsoft Excel, Outlook, Teams, OneNote, and general computer applications.
Strong written and verbal communication skills.
Excellent attention to detail and documentation skills.
Ability to manage multiple tasks and meet daily productivity expectations.
Must have a personal cell phone for VPN login.
Ability to maintain confidentiality when handling sensitive member information.

Why Join Dean's Professional Services?

Competitive pay with a comprehensive benefits package, including medical, dental, vision, and 401(k)
Consistent Monday-Friday schedule supporting work-life balance
Fully remote opportunity
Opportunity to gain valuable experience in care management and healthcare administration
Supportive, professional, and team-oriented work environment

Since 1993, Dean's Professional Services has placed over 50,000 professionals nationwide. As a trusted, award-winning staffing firm, we connect top talent with leading organizations across healthcare and professional industries-focusing on skill, experience, and culture fit.

Apply today:www.deansprofessionalservices.com

Call: 713-785-7483 for more information

Healthcare Staffing | Dean's Professional Services | United States

Dean's Professional Services is a national, award-winning staffing firm providing temporary, temp-to-hire, and direct-hire solutions across healthcare and professional industries.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Care Management Support Coordinator II - Remote TX Jobs at Dean's Professional Services

What is the work location for this position at Dean's Professional Services?

This job at Dean's Professional Services is located in Texas Township, IL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Dean's Professional Services?

Candidates can expect a pay range of $21–$21 per hour for this role.

What employment applies to this position at Dean's Professional Services?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Dean's Professional Services?

You can apply for this role at Dean's Professional Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.