Care Management Support Coordinator II
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Overview
Compensation
$22-$24/hour
Job Description
Immediate need for a talented Care Management Support Coordinator II. This is a 06 Months Contract opportunity with long-term potential and is located in USA (Remote). Please review the job description below and contact me ASAP if you are interested.Job ID:26-04854Pay Range: $22 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).Key Responsibilities:
- Assisting providers and members getting authorizations overturned.
- Supports administrative care management activities including performing outreach, answering inbound calls, and scheduling services.
- Serves as a point of contact to members, providers, and staff to resolve issues and documents member records in accordance with current state and regulatory guidelines.
- In a live call queue while navigating multiple systems scheduling peer to peer requests for our internal medical providers.
- All communications levels (Teams chats, emails, etc.)
- Fast paced w/ high call volume; fluent process with how to get requests completed, cooperative, collaborative with leaders highly involved with processes.
- Skills-Call center experience, Medical Insurance experience, Customer service, Problem solving skills.
- High call volume experience is highly preferred.
- Peer-to-Peer experience is required.
- Call center experience.
- Good customer services skills.
- Requires a High School diploma or GED.
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FAQs About Care Management Support Coordinator II Jobs at Pyramid Consulting, Inc
What is the work location for this position at Pyramid Consulting, Inc?
This job at Pyramid Consulting, Inc is located in Fleming Island, FL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Pyramid Consulting, Inc?
Candidates can expect a pay range of $22–$24 per hour for this role.
What employment applies to this position at Pyramid Consulting, Inc?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Pyramid Consulting, Inc?
You can apply for this role at Pyramid Consulting, Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.