Care Manager- 4 Day Work Week

NADAP-a great place to work!

Join our Health Homes Care Management team of engaging, creative and skilled professionals.

Position Summary: Care Managers help individuals achieve improved healthcare outcomes. Our staff provide field-based support that assists individuals with medical and behavioral health conditions through the following services:

• Complete intakes and initial assessments, subsequently completing and overseeing an individual-focused care plan for assigned clients.
• Monitor progress of each client on an ongoing and daily basis through delivery of face to face, escort, written, electronic and telephonic outreach/monitoring/collaboration and planning activities.
• Complete annual client centered comprehensive functional assessments to identify the medical, behavioral health, and social needs/goals of each client.
• Develop, review, and update written/electronic person-centered care plans that are driven by functional assessment outcomes and shared with and developed/updated in partnership with the client and his/her Health Home network partners and collateral supports. Ensure that all Care Plans uphold the policy and procedure set forth by the department and Health Home.
• Facilitate referrals (securing appointment date/time/location) to network medical, behavioral health and social assistance entities as needed to meet Care Plan objectives.
• Maintain an accurate caseload panel through prompt identification and response to cases appropriate for level of care changes including but not limited to discharge or transfer activities.
• Utilize Electronic Health/Medical Record system(s) of assigned Health Home and NADAP database tools to maintain documentation and all relevant treatment records, entering contact notes within the timeframe

outlined in the Program Manual guidelines

• Develop, adhere to, and document daily schedule of appointments; inform supervisor of scheduling conflicts or changes; maintain accurate record of daily activities.
• Maintain collaborative relationships with all service providers utilized in the care planning interventions, sharing/extracting regular status updates and participating in case conferences as needed (and as outlined in the

policy and procedure of the department and lead Health Home providers) to monitor level of care and health status for all members.

• Participate in individual and group supervision as scheduled by the appointed supervisor. Performs other duties as assigned.
• Promptly review and address treatment/medication adherence issues/concerns and any crisis situations that arise for any client with supervisory staff, service network and any involved legal entities.
• Performs other duties as assigned.

Benefits:

• Four- or Five-day Work Week
• 23 PTO Days, 12 Paid Holidays, and Summer Fridays
• Tuition Reimbursement
• Ongoing Professional Development, Growth Opportunities, and Employee Referral Program
• Oxford/United Healthcare Medical, Dental, and Vision Plans, HSA/FSA Savings Plans
• Matching 401k Retirement Plan and Life Insurance
• Commuter Benefits Savings Program
• Employee Assistance Program and Wellness Program
• Productivity Bonus Incentives
• Travel MetroCard

Requirements:

• Bachelor's degree in human services, social work, or related field OR *Associate's degree with 1 year of case management experience

OR *High School Diploma with 2 years of case management experience

• Excellent organizational, communication and computer skills

NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. At NADAP, we believe in creating an environment where every individual is treated with dignity and respect. We are committed to ensuring that all employees and applicants have an equal opportunity to succeed, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Visit us at www.nadap.org.