Carpet Cleaning Specialist - Idaho Falls, ID

Now Hiring: Senior Carpet & Upholstery Cleaning Technician (Sales-Focused)

Paul Davis Restoration is seeking an experienced Carpet & Upholstery Cleaning Technician with a strong background in professional cleaning, customer relations, and consultative sales. This role is ideal for someone who understands the technical side of cleaning and knows how to turn great service into long-term customer relationships.

If you already speak the language of IICRC standards, understand proper cleaning methodology, and are confident recommending solutions that add real value for customers, this role was built for you.

About the Role

This position blends:

• Advanced carpet & upholstery cleaning expertise
• Customer education and relationship building
• Revenue-generating sales through trust, not pressure

You'll work with both residential and commercial clients, representing a nationally recognized restoration brand while helping grow recurring service work.

Key Responsibilities

• Technical Cleaning Expertise

• Perform high-quality residential and commercial carpet cleaning

• Clean upholstery and area rugs using proper fiber identification and methods

• Select and apply appropriate cleaning techniques:

• Hot water extraction (steam cleaning)

• Low-moisture / encapsulation

• Bonnet and dry compound methods

• Perform advanced spot, stain, and odor treatment, including pet-related issues

• Apply carpet protectants and deodorization treatments

• Safely operate and maintain professional-grade equipment

• Follow IICRC standards, company SOPs, and safety guidelines at all times

Sales, Estimating & Relationship Building This is a growth-focused role for someone comfortable discussing value and solutions. Residential

• Educate homeowners on proper carpet and upholstery maintenance
• Recommend recurring cleaning schedules
• Offer add-on services such as protectant, upholstery, tile & grout, or area rugs
• Generate repeat and referral business through professional service and follow-up

Commercial

• Build relationships with property managers, offices, and local businesses
• Present carpet and upholstery maintenance programs
• Develop recurring service agreements and long-term contracts
• Identify opportunities for bundled services and ongoing care

Preferred Experience & Certifications We are specifically looking for candidates with:

• IICRC certifications in:

• Carpet Cleaning Technician (CCT)

• Upholstery & Fabric Cleaning Technician (UFT)

• Proven experience in:

• Professional carpet & upholstery cleaning

• Commercial large-area cleaning

• Odor control and stain remediation

• Comfort with estimating, upselling, and recommending services

• Restoration or water mitigation experience (strong plus)

What We're Looking For

• Proven experience in both cleaning and customer-facing sales
• Strong attention to detail and pride in workmanship
• Confident communicator who can explain services clearly
• Professional appearance and demeanor
• Ability to lift 50+ lbs and perform physical work
• Valid driver's license with a clean driving record
• Self-motivated, organized, and able to work independently

Why Join Paul Davis Restoration?

• Competitive base pay plus performance-based incentives
• Opportunity to leverage your experience, not start over
• Support of a respected national brand
• Steady mix of residential and commercial work
• Growth opportunities within the restoration and specialty cleaning industry
• A role where technical skill and sales ability are both valued

Who This Role Is Perfect For

• Experienced carpet cleaners ready for more responsibility and earnings
• Technicians who already hold IICRC certifications
• Professionals who enjoy educating customers and building relationships
• Sales-minded cleaners who prefer consultative selling over pressure tactics

Benefits Offered

• PTO
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & AD&D
• Accident
• Short & Long Term Disability
• Critical Illness
• Hospital Indemnity
• 401K