Case Management Coordinator

eTeam Inc.Wilmington, DE

$18 - $21 / hour

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Overview

Remote

On-site

Compensation

$18-$21/hour

Job Description

Job Title: Member Associates Location: Remote Role Duration: 6 Months Contract with possible Conversion

Job Description:

Primary support for the clinical staff and as a liaison between all members of the care team. Works in tandem with the case managers and disease managers to help facilitate execution of case and disease management, including not limited to, tracking necessary information for member's case, interacting with the member's provider, enabling nurses to optimize workload, helping to arrange required services for the member, assisting with documentation. This job will collaborate and require frequent communication with other members of the team.

" Will receive inbound calls from members regarding home healthcare and benefits " This is a call center / customer service type position " Will receive about 30-40 calls per day " 2 years of experience in a call center, doctors office, or customer service related position " Must have good computer skills (almost 95% of work will be on the computer) " Must be familiar with MS Office (Outlook, Excel, Word) " Computer savvy " Excellent communication both verbal and written " Must have excellent customer service skills " Must be comfortable answering phone calls " Must be able to work well with others " Must be polite " Will work closely with Case Managers and Nurses " Experience with medical terminology nice to have

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FAQs About Case Management Coordinator Jobs at eTeam Inc.

What is the work location for this position at eTeam Inc.?

This job at eTeam Inc. is located in Wilmington, DE, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at eTeam Inc.?

Candidates can expect a pay range of $18–$21.42 per hour for this role.

What employment applies to this position at eTeam Inc.?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at eTeam Inc.?

You can apply for this role at eTeam Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.