Case Manager - Behavioral Health

The Opportunity: We are seeking to hire a Case Manager to join one of our regional treatment teams. This individual enhances the provision of clinical services to clients by offering practical help, building community support, teaching recovery-based skills, and monitoring services.

What You'll Do:

• Serve on a team built up of fellow Case Managers, Recovery Specialists, and medical staff to navigate the needs and care of your clients, attending team meetings on a regular basis.
• Monitor and coordinate the delivery of necessary evaluations and assessments in order to identify each person's needs.
• Assist individuals to identify and minimize the effects of their psychiatric symptoms, enabling individuals to self-manage their illness.
• Coordinate and participate in the development of an Interdisciplinary Service Plan (ISP) that shall include services and assistance necessary to achieve specific objectives.
• Connect clients with community resources to help them develop interpersonal and community coping skills.
• Assist the individual in fostering and increasing their social support networks of relatives, friends, and/or volunteers.
• Accompany individuals to appointments and activities, assisting in daily living skills training as needed.
• Maintain relevant documentation.
• This position is full-time (40 hours a week) working normal business hours.

About Us: For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We're Looking For:

• Minimum of an Associate's Degree in a human service field required.
• Prior experience in case management working with individuals with severe and persistent mental illness preferred.
• A car and a valid Ohio driver's license and insurability through the Agency's insurance carrier required.
• A deeply held belief in CSS's recovery-centered mission.
• Ability to develop positive relationships with individuals with mental illness, developmental disabilities, and substance abuse challenges.
• Skill in assessing individuals for strengths, needs, abilities, and preferences.
• Excellent organizational, attention to detail and communication skills.
• Ability to work in a team environment.
• Proficiency in Microsoft Outlook.
• Skill in managing time and meeting deadlines.
• Ability to negotiate assertively from an advocacy perspective.
• Knowledge of community resources and demonstrated ability to access.

What We Offer:

• Working within in a mission-driven, highly engaged environment
• A supportive, professional workplace with excellent resources
• Engaging, autonomous atmosphere
• Professional Development Assistance and Education Assistance Program
• Program-Site Eligibility for the Public Student Loan Forgiveness Program
• 401(k) with 5% employer contribution
• 10 paid holidays and 15+ days of PTO annually
• Health, Dental, and Vision insurance
• Subsidized membership to local YMCA branches
• Life insurance and short- and long-term disability