Case Manager (Social Services / Client Services)

Kids First ServicesBronx, NY

$21 - $25 / hour

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Overview

Schedule

Full-time

Education

Social Work (LSW, LMSW, LICSW)

Career level

Senior-level

Remote

On-site

Compensation

$21-$25/hour

Benefits

Career Development

Job Description

Job Summary

The Care Coordinator will assist individuals in navigating complex systems to obtain services such as Medicaid benefits, housing assistance, food programs, transportation, and other community-based resources. This role works closely with clients, government agencies, and community partners to ensure individuals successfully access the support they need.

Key Responsibilities

Conduct client intake and assess social and healthcare-related needs.
Assist clients with applications for government programs such as Medicaid, SNAP, housing assistance, and other benefits.
Connect clients with appropriate community resources and service providers.
Track referrals and follow up to ensure services are received.
Maintain accurate documentation and case notes in internal systems.
Communicate with government agencies, healthcare providers, and community organizations to coordinate services.
Provide ongoing support and guidance to clients throughout the service process.
Ensure compliance with program requirements and organizational policies.

Qualifications

High School Diploma required; Associate’s or Bachelor’s degree in Social Work, Human Services, Public Health, Healthcare Administration, or related field preferred.
Strong communication and interpersonal skills.
Ability to work with diverse populations and individuals in need.
Strong organizational and time-management skills.
Basic computer skills and experience with data entry or case management systems.

Preferred Qualifications

Bilingual (Spanish or other languages) strongly preferred.
Experience in healthcare, social services, community outreach, or customer service.
Familiarity with government assistance programs such as Medicaid or SNAP.

Compensation & Benefits

Hourly Pay: $21–$25 per hour (based on experience)
Performance Bonus Opportunities
Career growth opportunities within a growing organization
Supportive team environment focused on community impact

Join Our Team

If you are passionate about helping people access essential services and want to make a meaningful difference in your community, we encourage you to apply.

Apply today to become part of a mission-driven organization improving access to care and social services.

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FAQs About Case Manager (Social Services / Client Services) Jobs at Kids First Services

What is the work location for this position at Kids First Services?

This job at Kids First Services is located in Bronx, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Kids First Services?

Candidates can expect a pay range of $21–$25 per hour for this role.

What employment applies to this position at Kids First Services?

Kids First Services lists this role as a Full-time position.

What experience level is required for this role at Kids First Services?

Kids First Services is looking for a candidate with "Senior-level" experience level.

What education level is required for this job?

The education requirement for this position is Social Work (LSW, LMSW, LICSW). Candidates with relevant qualifications or equivalent experience may also be considered.

What benefits are offered by Kids First Services for this role?

Kids First Services offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Kids First Services?

You can apply for this role at Kids First Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.