Case Manager - Complex Cases

SilverStayMillford Mills, MD

$100,000 - $130,000 / year

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Overview

Schedule

Flexible-schedule

Full-time

Education

Nursing (RN, LPN)

Social Work (LSW, LMSW, LICSW)

Career level

Director

Remote

On-site

Compensation

$100,000-$130,000/year

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

About SilverStay

SilverStay is on a mission to revolutionize hospital discharge. We help hospitals, families, and post-acute providers work together to ensure even the most complex patient discharges happen smoothly, quickly, and compassionately.Our model blends embedded hospital support with advanced data tools to reduce length of stay (LOS), alleviate weekend discharge bottlenecks, and transform how care transitions happen.

We are seeking Case Managers (LCSWs, MSWs, & RNs) to manage complex discharges for our partner hospital in the Baltimore, MD area.This role is ideal for a motivated, outcomes-driven professional who thrives in fast-paced environments and wants the flexibility, creativity, and autonomy to improve how patient discharges are handled.

This position allows direct access and communication with leadership and additional supportive resources.

What You’ll Do

Facilitate safe and successful discharges for complex patients by navigating barriers and driving innovative solutions across hospital teams and post-acute care settings within SilverStay’s preferred provider network, including SNFs, LTACHs, acute rehab, home health, and community resources.
Use creativity and resourcefulness to solve discharge challenges without the constraints of hospital bureaucracy.
Participate in hospital team rounds, care team huddles, and engage with patients and families to ensure seamless communication across all stakeholders.
Present reports to hospital leadership on progress, scalability efforts, and results, proposing and executing adjustments as needed.
Build and refine scalable workflows and processes that increase efficiency and outcomes.Partner with SilverStay leadership and hospital teams to track key metrics (LOS, readmission rates, discharge success) and continuously improve results.
Leverage technology and data-driven insights to transform how complex cases are managed.

Who You Are

Must be a licensed RN, LMSW, or LCSW
Must have 3+ years' on-site hospital, adult in-patient case management, discharge planning, or transitional care experience. This is a critical requirement.
Skilled at navigating post-acute settings (SNF, LTACH, acute rehab, home health).
A patient and family-centered communicator with empathy, professionalism, and persistence.
Ambitious, entrepreneurial driven, innovative, dedicated and diligent work ethic.
Thrives in high-responsibility, high-ambiguity environments where adaptability and creativity are key.
Tech-savvy and excited about the role of innovation in healthcare.
Must be BLS certified.

Why Join SilverStay

Autonomy & flexibility: You’ll have the freedom to manage your time and approach, as long as you deliver results.
High expectations + high support: We set ambitious goals, but we also make sure our team has the tools and backup to achieve them.
Growth potential: No cap to your impact, as SilverStay grows, so can you.
Values-driven: Empathy. Creativity. Collaboration. Ethical Conduct. And always, wowing patients and clients.
We take care of our people: When you need help, you’ll get an answer right away. We prioritize responsiveness, support, and being genuinely good colleagues.

Compensation & Benefits

Competitive Salary:$100,000 - $130,000; commensurate with experience and potential impact.
Performance-Bonus: Bonus structure that can add 10% to 40% of base salary, tied directly to outcomes and results. Paid out quarterly.
Health & Wellness: Comprehensive medical, dental, and vision coverage - including spouse and family.
Retirement Planning: 401(k) with employer contribution.
Paid Time Off: Flexible time off plus holidays.
Flexible schedule with autonomy to structure your time around outcomes, not shifts.
Professional Development: Ongoing training, mentorship, and opportunities to grow into leadership as SilverStay expands.

SilverStay is a 2024 Baltimore Business Journal Best Places to Work! Learn more about SilverStay here.

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FAQs About Case Manager - Complex Cases Jobs at SilverStay

What is the work location for this position at SilverStay?

This job at SilverStay is located in Millford Mills, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at SilverStay?

Candidates can expect a pay range of $100,000 and $130,000 per year.

What employment applies to this position at SilverStay?

SilverStay lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at SilverStay?

SilverStay is looking for a candidate with "Director" experience level.

What education level is required for this job?

The education requirement for this position includes Nursing (RN, LPN) and Social Work (LSW, LMSW, LICSW). Candidates with relevant qualifications or equivalent experience may also be considered.

What benefits are offered by SilverStay for this role?

SilverStay offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Family/Dependent Health, Paid Holidays, Paid Vacation, Flexible/Unlimited PTO, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at SilverStay?

You can apply for this role at SilverStay either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.