Case Manager (Paralegal) - Personal Injury
Speaks Law FirmWilmington, NC
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Overview
Schedule
Full-time
Education
Associate's Degree
Professional Certification
Career level
Senior-level
Remote
On-site
Benefits
Career Development
Retirement Savings
Dental Insurance
Job Description
Paralegal Case Manager – Personal InjuryLocation: Wilmington, NC | Schedule: Mon–Fri, 8:30 AM – 5:30 PM | Full-Time, ExemptSpeaks Law Firm is seeking an experienced high volume Personal Injury Case Manager (Paralegal) to join our Wilmington team. Candidates must have at least two (2) years of experience working with a high volume of personal injury claims in NC. No phone calls or recruiter inquiries.Responsibilities include, but are not limited to:
- Maintain effective communication with attorneys, clients, insurance adjusters, and other professionals
- Demonstrate key performance indicators and drive tasks to completion
- Communicate daily with insurance and health adjusters regarding policies, PIP logs and statement coordination
- Monitor client medical treatment
- Assist clients with scheduling of doctor's appointments and transportation if applicable
- Verify client's insurance coverage
- Request client records from health care providers
- Understand subrogation liens and disputing unrelated charges
- Complete balance sheets accurately reflecting Rule 414 payments/adjustments
- Routine client communication regarding treatment, scheduling, wage loss, etc.
- Act as liaison between client and adjusters regarding property damage coverage
- Send requests for information including medical records and billing
- Assist lead case managers with identifying and investigating conflicts of interest
- Collaborate with dedicated case managers, legal assistants, and balance clerks
- Organize and maintain client files in Neos CMS
- Other duties as assigned by management
- High school diploma or equivalent
- Two (2) plus years of experience working with NC personal injury claims
- Passion for advocating for our clients and maintaining a positive attitude
- Strong organizational skills and attention to detail
- Intermediate computer skills
- Ability to effectively communicate and collaborate with clients and colleagues
- Must be able to work on-site from 8:30am to 5:30pm Mon-Fri
- Associate's degree or higher preferred
- Paralegal certificate a plus
- Needles/Neos experience a plus
- Competitive salary (DOE & qualifications)
- Comprehensive benefits: medical, dental, vision, 401k, employer-paid life insurance
- Paid time off and parental leave
- Opportunities for professional development and advancement
- A collaborative, supportive, growth-driven environment
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FAQs About Case Manager (Paralegal) - Personal Injury Jobs at Speaks Law Firm
What is the work location for this position at Speaks Law Firm?
This job at Speaks Law Firm is located in Wilmington, NC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Speaks Law Firm?
Employer has not shared pay details for this role.
What employment applies to this position at Speaks Law Firm?
Speaks Law Firm lists this role as a Full-time position.
What experience level is required for this role at Speaks Law Firm?
Speaks Law Firm is looking for a candidate with "Senior-level" experience level.
What education level is required for this job?
The education requirement for this position includes Associate's Degree and Professional Certification. Candidates with relevant qualifications or equivalent experience may also be considered.
What benefits are offered by Speaks Law Firm for this role?
Speaks Law Firm offers following benefits: Career Development, Retirement Savings, Dental Insurance, Health Insurance, Life Insurance, Vision Insurance, Paid Time Off, and Parental Leave for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Speaks Law Firm?
You can apply for this role at Speaks Law Firm either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.