Case Manager

The Law Collective, APLCLos Angeles, CA

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Case Manager — Pre-Litigation Phase

About the firm

The Law Collective is a Los Angeles-based personal injury law firm founded by two brothers, with offices throughout California and Nevada. The firm represents accident victims on a contingency fee basis across practice areas including car accidents, Uber/Lyft accidents, workers' compensation, wrongful death, and catastrophic injury, with a track record of multimillion-dollar settlements and verdicts. The Law Collective's teams are bilingual (Spanish/English) to serve clients across its markets.

Job Summary

The Case Manager is responsible for driving the case forward day-to-day throughout the entire pre-litigation phase, from opening the claim through preparing for negotiation or transition to litigation. The role combines administrative tasks with some legal-adjacent work, under the supervision of the Pre-Litigation Attorney.

Key Responsibilities

Interview clients, witnesses, and police officers to reconstruct the facts of the accident
Contact insurance carriers (both third-party and the client's own) to open and follow up on the claim
Investigate the opposing party (policy limits, assets, relevant background)
Gather police reports and supporting case evidence
Manage the client's medical treatment: review medical reports and recommendations, coordinate appointments, obtain referrals for additional treatment
Maintain consistent follow-up with the client throughout the process
Keep records updated on medical treatment, bills, deadlines, offers, and liability issues
Collaborate with the attorney in gathering and organizing evidence to prepare the demand letter
Keep the case organized and up to date in the firm's system/CRM
Escalate any major legal decision or negotiation to the supervising attorney as needed

Requirements

Approximately 3-4 years of experience as a Case Manager in personal injury
Experience interviewing clients and witnesses, and handling communication with insurance carriers
Experience using a legal CRM (Filevine, Litify, Needles, or similar)
Ability to manage a high caseload in an organized manner
Strong communication skills and ability to handle sensitive situations (clients under stress)

Desired Skills (not disqualifying)

Experience mentoring more junior case managers
Basic knowledge of liability assessment and case valuation
Bilingual Spanish/English

Benefits

Health, dental, and vision insurance
Above the market salary
Vacation and PTO
Legal benefits required under California law

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FAQs About Case Manager Jobs at The Law Collective, APLC

What is the work location for this position at The Law Collective, APLC?

This job at The Law Collective, APLC is located in Los Angeles, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at The Law Collective, APLC?

Employer has not shared pay details for this role.

What employment applies to this position at The Law Collective, APLC?

The Law Collective, APLC lists this role as a Full-time position.

What experience level is required for this role at The Law Collective, APLC?

The Law Collective, APLC is looking for a candidate with "Senior-level" experience level.

What benefits are offered by The Law Collective, APLC for this role?

The Law Collective, APLC offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at The Law Collective, APLC?

You can apply for this role at The Law Collective, APLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.