Case Manager Willets Point

The Case Manager, Permanent Housing is responsible for providing support services to help individuals remain housed and to address needs such as benefits/entitlements, activities of daily living, substance abuse and mental health services. The Case Manager conducts home visits and links the client with local services in the community, as well as coordinating group activities for their caseload. The Case Manager provides case management services to formerly homeless individuals, some with multiple disabilities, in order to help the individual transition and adjust to permanent housing.

ESSENTIAL DUTIES:

Provide direct services to a caseload of approximately 15 clients, including conducting home visits, necessary assessments, benefits assistance, and other services necessary to support the client in maintaining housing and achieving recovery goalsConduct initial and ongoing assessments of clients, including completion of biannual and psychosocial assessments, and provide crisis intervention when neededConduct psychosocial evaluationsConnect clients to psychiatric servicesConnect clients to medical treatment and substance use treatment facilities when applicableConnect clients to job training programs, recreational activities, community services, food and nutrition programsObtain identification, public benefits, and other applicable income sources for clientsMeet weekly with clients to assess needs, encourage harm reduction, and develop service plansAssist clients with preparation of documents needed for recertification and maintaining their housingEscort clients to appointments when neededMaintain record keeping in compliance with agency standards as well as those of City and State agenciesIntervene in crisis situationsUpon training, provide assistance with self-administration of medication consistent with Breaking Ground's policies and proceduresPerforms other related duties as assigned

MINIMUM QUALIFICATIONS:

Bachelor's Degree or equivalent work experienceTwo years of experience working with homeless adults and substance abuse issues preferredExperience with harm reduction and motivational interviewing techniques strongly preferredValid NY, NJ, CT, or PA driver's license with a good driving record, as defined by Breaking Ground is preferredExcellent computer skills, including proficiency in Microsoft Word and Excel and the ability to learn new programsExcellent writing and communication skillsBilingual Spanish/English is preferred