Cash Application Specialist

A Carter Lumber Cash Application Specialist is responsible for accurate and timely deposits and application of customer payments.

• Daily application of customer payments for a multi-location operation
• Identify and apply payments on the correct invoices and customer's account
• Posts and balances all work completed before daily deadlines while adhering to internal quality assurance controls
• Communicate with internal and external parties to address questions and resolve issues
• Research reconciling cash items
• Communicate with customers regarding payment application details when the remittance information is not available
• Ability to conduct research into a wide range of cash posting issues
• Assists the A/R team in resolving all payment discrepancies and unapplied cash
• Responsible for reconciling A/R accounts to ensure outstanding balances are accurate and agree with customer records
• Process customer ACH payments and credit card transactions
• Address payment issues like double payments or other discrepancies
• Interact with customers to resolve outstanding issues
• Ability to work with all other departments in order to answer questions and resolve issues on a timely basis with both internal and external customers while ensuring exceptional customer service
• Research and post service monies passed back by lease vendors
• Collaborate with intercompany departments to resolve posting issues and unapplied cash
• Scan and file documents within document management system
• Additional duties may be assigned
• Potential for Senior Cash Application Specialist based on experience
• This is an in office role in Kent, Ohio
• $18-$27/hr dependent on experience

SKILLS:

• Demonstrate proficiency working with Microsoft Word and Excel
• Collaborative attitude, as well as strong analytical and investigative skills
• Strong attention to detail, organizational skills, the ability to prioritize and adhere to established deadlines.
• Ability to identify problems, determine when to lead resolution and when to "raise the flag" to escalate issues
• Ability to communicate professionally and effectively with all levels of internal and external management through various methods of communication
• Excellent verbal and written communication

Experience/Education:

• 1-2 years Accounts Receivable/Billing experience in the construction industry preferred
• Understanding and negotiation of conditional and unconditional lien waivers
• General knowledge of accounting and treasury processes
• Experience with 3rd party portals such as Builder Trend, Procore, Textura and Supply Pro is a plus