Cashier / Guest Services Team Member

CTRGAustin, Texas

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Overview

Schedule

Alternate-schedule

Flexible-schedule

Full-time

Part-time

Career level

Senior-level

Remote

On-site

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Responsive recruiter

Benefits:

401(k)
401(k) matching
Dental insurance
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance

Perks & Pay

Work in a high-tipping location
Cash tips + credit card tips paid out on your bi-weekly paycheck
Earn an additional $2–$4/hour in tips (amounts may vary)
Flexible scheduling

Shift Availability

Day shift
Full-time & part-time positions available
Monday–Friday, with weekends as needed

Work Environment

Casual dining restaurant
In-person position

Benefits

401(k)
Health insurance
Dental insurance
Paid time off
Paid training
Employee discounts
Flexible schedule

Position Expectations

As a Cashier/Guest Services Team Member, you will play a key role in delivering an exceptional guest experience. Responsibilities include:

Thriving in a fast-paced environment
Maintaining strong menu and product knowledge
Greeting guests with a friendly, welcoming attitude
Taking customer orders and accurately entering them into the POS system
Handling cash and card transactions with accuracy
Providing outstanding customer service by addressing questions and resolving concerns professionally
Assisting with food preparation and ensuring timely order delivery
Keeping the dining area clean, organized, and inviting
Working collaboratively with team members to ensure smooth operations
Supporting Firehouse Subs Public Safety Foundation fundraising initiatives

Our Mission

To share our passion for hearty, flavorful food, deliver heartfelt service, and support public safety.

How We Achieve It

Investing in our team and our community
Building a family-oriented culture
Serving high-quality, delicious subs every day

Why Join Us?

Our team members are essential to our success. From taking orders and preparing food to engaging with guests, you’ll be on the front lines of creating a great experience.

This is a fantastic opportunity to gain experience in a fast-paced, team-oriented restaurant environment. If you love providing excellent customer service and want to be part of a supportive team, we’d love to meet you.

👉 Apply today and join our crew!

Firehouse Subs^® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation^®.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

Hearty and Flavorful Food
Heartfelt Service, and
Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

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FAQs About Cashier / Guest Services Team Member Jobs at CTRG

What is the work location for this position at CTRG?

This job at CTRG is located in Austin, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at CTRG?

Employer has not shared pay details for this role.

What employment applies to this position at CTRG?

CTRG lists this position under the following employment categories:

Alternate-schedule
Flexible-schedule
Full-time
Part-time

What experience level is required for this role at CTRG?

CTRG is looking for a candidate with "Senior-level" experience level.

What benefits are offered by CTRG for this role?

CTRG offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at CTRG?

You can apply for this role at CTRG either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.