Catering & Sales Manager | Newly Renovated Hotel | Competitive Salary + Bonus Potential

The Newly Renovated Courtyard by Marriott in Lyndhurst is seeking a proactive and results-driven Catering, Event & Sales Manager to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends and Holiday as required.

As a Concord Leader you will be responsible to:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.

Sales & Business Development

• Drive catering and event sales through proactive prospecting, networking, referrals, and relationship-building efforts.
• Develop and manage social, corporate, and group event opportunities, including guest rooms, banquet food & beverage, and upselling contracted groups.
• Conduct site tours and client consultations to showcase the hotel's event capabilities and convert leads into booked business.
• Identify and implement creative strategies to increase catering revenue, particularly during low-demand periods.

Client Relations & Event Planning

• Partner with clients to design successful events, recommend menus, and coordinate room layouts tailored to their needs.
• Negotiate contracts and ensure all event details align with hotel policies and client expectations.
• Serve as the primary point of contact before, during, and after events, delivering exceptional customer service throughout the planning process.

Event Coordination & Operations

• Collaborate closely with hotel departments to ensure flawless event execution and outstanding guest satisfaction.
• Prepare, finalize, and distribute Banquet Event Orders (BEOs), maintaining accurate and detailed event records.
• Lead pre-convention meetings, event walkthroughs, and post-event follow-ups to ensure every detail is executed to perfection.

Leadership & Performance

• Monitor sales goals, budgets, and revenue performance while identifying opportunities for growth and profitability.
• Provide guidance, training, and support to team members, fostering a culture of excellence, accountability, and teamwork.
• Ensure operational standards and service expectations are consistently met for all events and functions.

Qualifications:

• Minimum 2 years' experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
• Strong communication, negotiation, and organizational skills
• Ability to work a flexible schedule and thrive in a fast-paced environment
• Guest-focused with attention to detail and a commitment to delivering outstanding service

Benefits

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity.

Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN! -our associates proudly cheer:

"We Are Concord!"

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.