Cc&B IT Lead

EsselPomona, CA

Apply with Sonara

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.¹

Reclaim your time by letting our AI handle the grunt work of job searching.

We continuously scan millions of openings to find your top matches.

Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Job Description

CC&B IT Lead - Join our team at Essel!

As the CC&B IT Lead, you will be responsible for managing and supporting the Customer Care and Billing (CC&B) system. This system plays a critical role, and your expertise will be key in ensuring its smooth operation.

In this role, you will collaborate with cross-functional teams, including business stakeholders, developers, and IT support staff, to implement and maintain the CC&B system. You will lead system upgrades, enhancements, and troubleshooting efforts, ensuring that the system meets the organization's requirements and operates effectively. Additionally, you will provide technical guidance and support to end-users, addressing their inquiries and resolving system-related issues efficiently.

We are looking for a proactive and detail-oriented individual with a strong background in CC&B systems and a passion for delivering high-quality IT solutions. If you are excited about leveraging your skills and expertise to contribute to the success of our organization, we encourage you to apply for this position.

Requirements

Key Requirements:

5+ years of experience in managing and supporting the Customer Care and Billing (CC&B) system preferably with utility customer billing and related solutions
Solid knowledge of Oracle Utilities products
Prior project management or supervisory experience
Proficiency in CC&B system configuration, maintenance, and support
Strong technical knowledge and understanding of CC&B functionalities
Proficiency in coding and development using Oracle CC&B Software Development Kit
Experience in leading system upgrades, enhancements, and troubleshooting efforts
Experience with at least one new implementation and one upgrade of an Oracle Customer Care and Billing (CC&B) system.
Familiarity with Oracle Utilities Framework
Ability to collaborate effectively with cross-functional teams and stakeholders
Bachelor's degree in Computer Science, Information Technology, or a related field

If you meet these qualifications and are excited about this opportunity, we look forward to receiving your application!

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

Apply with Sonara Apply manually

FAQs About Cc&B IT Lead Jobs at Essel

What is the work location for this position at Essel?

This job at Essel is located in Pomona, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Essel?

Employer has not shared pay details for this role.

What employment applies to this position at Essel?

Essel lists this role as a Full-time position.

What experience level is required for this role at Essel?

Essel is looking for a candidate with "Director" experience level.

What is the process to apply for this position at Essel?

You can apply for this role at Essel either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.