Ccaas Support Engineer

UnisysBogota, NJ

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Job Description

What success looks like in this role:

Delivers remote support for clients and/or enterprise application users.
Monitors user requests and systems issues, responding to and diagnosing service outages and operational problems.
Applies diagnostic techniques to identify problems, investigate causes and recommend resolution strategies.
Provides software related updates, maintenance and support for network, system and device users.
Performs software testing and deployment.
Executes software maintenance, including patching and upgrades.
Provides anti-virus management and support.
Performs all work to meet agreed time, cost and quality constraints.
May be required to work in rotational shifts and provide on-call support

#LI-DT1

You will be successful in this role if you have:

BA/BS degree and 2-4 years' relevant experience OR equivalent combination of education and experience

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.

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FAQs About Ccaas Support Engineer Jobs at Unisys

What is the work location for this position at Unisys?

This job at Unisys is located in Bogota, NJ, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Unisys?

Employer has not shared pay details for this role.

What employment applies to this position at Unisys?

Unisys lists this role as a Full-time position.

What experience level is required for this role at Unisys?

Unisys is looking for a candidate with "Senior-level" experience level.

Does Unisys allow remote work for this role?

Yes, this position at Unisys supports remote work, giving candidates the flexibility to work outside the primary office location.

What is the process to apply for this position at Unisys?

You can apply for this role at Unisys either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.