Center Manager 0535

The UPS Store MCOWashington, District of Columbia

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Overview

Schedule

Full-time

Career level

Entry-level

Benefits

Career Development

Tuition/Education Assistance

Job Description

The Center Manager is responsible for the day-to-day operations of this retail location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Center Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.The ideal candidate has a post high school education (college coursework or a degree), two years of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able to motivate a team to optimize performance.

RESPONSIBILITIES

Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
Schedules work assignments and facilitates weekly or monthly staff meetings
Monitors, evaluates and maximizes customer service delivery and customer satisfaction
Develops and implements the store marketing program
Manages Center financials and prepares/provides reporting
Manages inventory
Reviews daily employee timesheets and submits for payroll processing
Oversees Center maintenance, including cleanliness, safety, and organization
Performs other duties as assigned

QUALIFICATIONS

Advanced education degree, coursework, or tech school desired
Previous store management experience required, including personnel and financial management experience
P&L experience preferred
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Bona fide management/leadership skills
Willing to accept full accountability for Center operations

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FAQs About Center Manager 0535 Jobs at The UPS Store MCO

What is the work location for this position at The UPS Store MCO?

This job at The UPS Store MCO is located in Washington, District of Columbia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at The UPS Store MCO?

Employer has not shared pay details for this role.

What employment applies to this position at The UPS Store MCO?

The UPS Store MCO lists this role as a Full-time position.

What experience level is required for this role at The UPS Store MCO?

The UPS Store MCO is looking for a candidate with "Entry-level" experience level.

What benefits are offered by The UPS Store MCO for this role?

The UPS Store MCO offers following benefits: Career Development and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at The UPS Store MCO?

You can apply for this role at The UPS Store MCO either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.