Certified Doula
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Overview
Job Description
Department: Clinical
Manager Title: Director of Birth Center and Perinatal Education
FLSA: Non-Exempt
Job Summary: Provide direct service to pregnant participant and family during labor and delivery at the hospital or PCC Birth Center by assisting in communication between participant and caregiver. Provide measures of comfort during the birth process. Build rapport and provide perinatal education during the prenatal and postpartum periods.
- Maintain patient confidentiality at all times per the policies and procedures.
- Maintain ethical behavior at all times per the policies and procedures.
- Responds to internal and external customer needs in a positive manner, utilizing principles of the AIDET model; exceeding their needs and expectations and providing the highest quality service to ensure the best possible outcomes.
- Data collection and submission that is in accordance with established guidelines.
- Attend all trainings and meetings as required by the program.
- Plan services that will maintain supportive relationships with the pregnant person/family while providing information directed toward identified goals (birth plan.)
- Submit documentation and data collection in accordance with established timelines regarding prenatal, intra-partum, and post-partum activities.
- Complete all Core Curriculum training(s) required for this position.
- Certified Doulas will complete the following duties as required:
- Provide assistance in overcoming barriers (transportation, housing, food…etc.) by referring for collateral services as needed.
- Administer screening and assessments with child and family as required by program.
- Facilitate perinatal support groups utilizing a group curriculum that focuses on prenatal education, parent-infant relationships, and breastfeeding.
- Provide prenatal and postpartum education in accordance with doula scope.
- Attend prenatal, postpartum, and infant well child visits as needed with clients to provide social support in accordance with doula scope.
- Perform all other duties as assigned.
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