Certified Field Director - NYC

The Field Director is responsible for fostering an environment that allows children, their families and the staff to develop to their full potential while a permanent Director is not in place at the location. The Field Director is accountable for program operation that exceeds National Association for the Education of Young Criteria (NAEYC) criteria and incorporates Bright Horizons mission, organizational goals, values (HEART Principles,) philosophies, and policies and development of an inclusive environment and positive relationships with children, families and clients. Field Directors will review important decisions with the Regional Manager of the assigned center/school. Field Director will perform all major functions/responsibilities of the Director.

MAJOR FUNCTIONS/RESPONSIBILITIES

• Assume management of a center/school on a temporary basis.

• Serve as a positive representative of the organization for centers/school in transitional situations: acquisitions, new center/school openings, Director changes, maternity leaves, etc.

• Establish positive working relationships with staff, families and client. Strive to know all the children in the program.

• Evaluate each situation, problem solve and individualize goals within established time frame, while keeping the Regional Manager updated of the situation.

• Provide clarification and guidance to new center Director, staff and parents/guardians on Bright Horizons policies, procedures and philosophies.

• Become familiar with licensing regulations for each state assigned to, as well as other local agencies, such as the Department of Social Services and Board of Health.

• Ensure health & safety and licensing guidelines are upheld. Confirm all inspections are current including: health, building and licensing.

• Verify the location has the Bright Horizons resources needed to operate: For example, computer, financial and payroll systems, manuals, employee and parent/guardian handbooks.

• Train or arrange training for new staff in payroll system, computer, New Employee Orientation and

• Regional Employee Orientation, program initiatives, i.e. The World At Their Fingertips, Bloodborne Pathogens, First Aid and CPR.

• Serve as a mentor for new Directors entering the Bright Horizons community.

• Support other Directors with marketing, recruitment, licensing, etc., as needed.

TYPICAL RESPONSIBILITIES

• Meet regularly with Regional Manager to be debriefed on center/school issues.

• Spend first weeks getting to know children, staff, parents/guardians and client.

• Project positive image/feeling toward Bright Horizons.

• Provide a reassuring presence for staff, parents/guardians and client.

• Provide regular communication through memos, newsletters, individual and group meetings, e-mail and voicemail. Conduct individual meetings with client, Assistant Director, Education Coordinators, Lead Teachers and Parent/Guardian Advisory Board President to gain information for planning and goal setting.

• Listen to and resolve concerns; clarify misconceptions.

• Develop action plan. Set and evaluate goals.

• Introduce, gradually, Bright Horizons philosophies and policies at acquired centers/schools.

• Fulfill all Director responsibilities as outlined in the Director Job Description for ongoing center/school management.

• Continue with staff recruitment and enrollment as appropriate.

• Address, immediately, any issues regarding staff performance, parent concerns, health & safety, licensing or facility issues. Inform Regional Manager of all issues and involve them in the decision making process.

• Ensure the smooth transition of new Director as appropriate. Provide training and support in all areas of job responsibility.

• Regularly attend local Director meetings and trainings to keep up to date on company policies and procedures, when possible.

Job Requirements

Qualifications:

Candidates must pass required state and company background checks, and meet state and company minimum education and experience requirements:

• Bachelor's or Master's degree in Education is required

• New York State Teaching Certification (B-2, N-6, 1-6, Special Education) is required

• 4 years of leadership/supervisory experience - Required

• At least four years of leadership experience in high-quality child care, daycare, or preschool settings is required

• Experience in both teaching (infant, toddler, or preschool) and administration of a child care center is required

• Strong understanding of center quality, compliance, health, safety and licensing standards is required

Additional Job Requirements

• Proven experience as a Bright Horizons Director or Assistant Director.

• Frequent travel. Willingness/ability to travel

• Exceptional communication and interpersonal skills.

• Strong leadership and supervisory skills.

• Sensitivity and responsiveness to needs of families, staff and clients. Personal/professional characteristics: flexible, outgoing, level-headed, confident, motivational and independent. Takes initiative. Is a team builder.

• Must be proficient in proper way to carry out all company procedures and policies related to computer, payroll, benefits, parent/guardian policies, We Care, etc.

• • There may also be Local Field Directors. The same responsibilities and background requirements apply except they travel only within commuting distance of their home. All Field Directors (local or national) must be willing to commute at least 1 ½ hours each way to a center/school for their temporary assignment. (Mileage beyond 10 miles each way or 20 miles round trip will be reimbursed.)

Physical Requirements:

This leadership role requires work in person in an early education/preschool child care center to provide center supervision, curriculum delivery, business management, and customer and client services per Bright Horizons' policies, procedures and guidance, in compliance with any applicable laws and regulations, and in a manner that will ensure safety of children in Bright Horizons care and the employee.

This role has a mixture of duties including office/computer/phone-based work, in-person supervision of care delivery and employees throughout all areas of the center, family/prospective family interactions which may take place in various areas of the center, and the ability to temporarily serve as a supervising caregiver for relatively brief periods of time on an as-needed basis (e.g., covering employee breaks or unscheduled absences).

The full set of physical requirements for this role can be reviewed at https://careers.brighthorizons.com/job-descriptions. Bright Horizons complies with all laws that require reasonable accommodations for qualifying disabilities and/or pregnancy-related limitations.

Compensation:

The annual salary for this position is between $101,000 - $122,700 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

This position is also eligible for $5,000 payable after 100 days of employment.

Benefits:

Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Life insurance

• Long-term and short-term disability insurance

• Paid time off

• Career development for you plus free college degrees for your teachers through our Horizons CDA & Degree Program

Deadline to Apply:

Bright Horizons is accepting applications for this role on an ongoing basis

Compensation: $101,000 - $122,700 annually

Life at Bright Horizons:

At Bright Horizons, you're more than your job title - you're the difference. Whether you're nurturing a child's first steps or supporting the systems behind the scenes, your work creates real impact. We're a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future - for yourself and for others.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.