Certified Medical Assistant - Clinical Telehealth Technician

Primary Care Solutions provides industry-leading Primary Care services to Veterans. Veteran-led and clinician-managed, we deliver compassionate, expert medical care, establishing personal bonds with our Veterans in our Community-Based Outpatient Clinics (CBOCs). We have consistently achieved high marks from the VA in our CBOCs, and we are excited to discover first-rate colleagues to join our group.

We are proud to offer an environment focused on quality of life. Our clinic hours are M-F 8 to 4:30. No On-Call! No evening or weekend work! No holidays!

Receive training to become a Qualified Telehealth Technician with the U.S. Department of Veterans Affairs.

Duties and Responsibilities

As a Certified Medical Assistant Telehealth Technician, you will be responsible for providing a friendly, welcoming, and confidential environment for our Veterans by managing real-time telehealth events, providing instructions for patients, and providing technical and administrative support for telehealth operations.

Key Duties

• Prepare the clinical environment, which may include both medical and telecommunication equipment to be used for clinical examination and treatment
• Follow the instructions of a clinician to facilitate an effective patient encounter
• Serve as an imager and clinical data manager
• Save and forward telehealth clinical encounters including tasks such as capturing images, collecting data, and transmitting them electronically for clinical review
• Inventory management, cleaning of clinical equipment and the care environment
• Complete standardized clinical questionnaires
• Monitoring and maintaining schedules of rooms, patients, technologies, clinical providers, and presenters as needed to ensure efficient telehealth operations
• Interviews patients, measures vital signs, and records information in patient's electronic medical record
• Obtain medical histories from patients; verify patient information
• Prepare, assist, and accurately complete all forms
• Administer medications and operate diagnostic equipment
• Assist providers during examinations and treatment
• Take vital signs and perform all ancillary tests appropriate to skill level, certifications, and state regulations
• Perform ancillary testing and tasks as ordered by the Center Medical Director (PFT, EKG, injections, audiograms, blood draws, etc.) and as certified
• Collect lab Specimens from patients and submit received results to medical providers
• Complete all clinical reminders
• Answer and return patient telephone calls, messages, and alerts

JOB REQUIREMENTS:

• High School Diploma/GED
• Graduate of an accredited certificate program
• Current and active medical assisting certification
• Knowledge of computer systems including the MS Office Suite
• Two years of continuous experience in clinical operations
• Basic Life Support certification from American Heart Association

BENEFITS SUMMARY:

• Medical/Dental/Vision/Prescription Plans
• Life Insurance
• Short/Long Term Disability
• Paid Time Off
• Paid Federal Holidays
• 401K
• Colleague Referral Bonus Program

This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management.

If you're looking for an organization that cares for your growth and well-being as much it does its patients, Apply Today!

Additional Information:

As a Federal Contractor Primary Care Solutions (PCS) prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities. We prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, and national origin. PCS takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.