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Certified Medical Assistant (Cma) / Medical Assistant

University Physicians' Association, Inc.Knoxville, TN
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Overview

Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

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Job Type

Full-time

Description

University Physicians' Association (UPA) is excited to welcome a Certified Medical Assistant or Medical Assistant to join the Rocky Hill Family Physicians team in West Knoxville. This is an excellent opportunity for a compassionate, detail-oriented healthcare professional who thrives in a fast-paced environment and enjoys being a vital part of the patient care experience. In this role, you will work closely with providers and clinical staff to deliver timely, high-quality care, ensuring patients feel supported, informed, and prioritized throughout their healthcare journey.

What You'll Do

  • Serve as a key clinical contact by triaging patient phone calls and assessing levels of care
  • Accurately document symptoms, medical history, and current health concerns in the EMR
  • Communicate test results and provide clear patient instructions
  • Manage prescription refills in accordance with compliance and protocol
  • Assist with scheduling, prior authorizations, and obtaining pre-certifications for imaging (MRI, CT)
  • Coordinate care while maintaining professional, compassionate relationships with patients, families, and providers
  • Support daily clinic operations with additional clinical and administrative tasks as needed.

Schedule

  • Full-time
  • Monday-Friday, 8:00 AM - 4:30 PM
  • No evenings or weekends

Why Join UPA?

We value our team members and are proud to offer a comprehensive benefits package, including:

  • Generous PTO, Paid Holidays and Sick Leave
  • Medical, Dental, and Vision Insurance
  • Short-Term & Long-Term Disability
  • Life Insurance
  • 401(k) with company match and immediate vesting
  • And more!

Requirements

What We're Looking For

  • Minimum 3 years of prior medical experience
  • Certified Medical Assistant Credential Preferred
  • Experience with electronic medical records
  • Strong communication, organization, and time-management skills
  • Ability to stay focused, accurate, and calm in a busy clinical setting
  • A patient-first mindset and collaborative team approach

If you're looking for a rewarding clinical role where your skills make a meaningful difference every day, we'd love to hear from you.

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FAQs About Certified Medical Assistant (Cma) / Medical Assistant Jobs at University Physicians' Association, Inc.

What is the work location for this position at University Physicians' Association, Inc.?
This job at University Physicians' Association, Inc. is located in Knoxville, TN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at University Physicians' Association, Inc.?
Employer has not shared pay details for this role.
What employment applies to this position at University Physicians' Association, Inc.?
University Physicians' Association, Inc. lists this role as a Full-time position.
What experience level is required for this role at University Physicians' Association, Inc.?
University Physicians' Association, Inc. is looking for a candidate with "Senior-level" experience level.
What benefits are offered by University Physicians' Association, Inc. for this role?
University Physicians' Association, Inc. offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Paid Sick Leave, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at University Physicians' Association, Inc.?
You can apply for this role at University Physicians' Association, Inc. either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.