Certified Pool Operator

Objective: To oversee and maintain pool water quality and safety in accordance with State/County guidelines. The maintenance of all pool mechanical systems and all of its components.

Reports to: Aquatic Manager (AM)

Criteria:

CPO certification

CPR and AED Certification

Proficient oral, written, and technology communication (email/text) skills

As an AFF team member, responsibilities include, but are not limited to:

• To Get & Keep Members.
• Perform duties according to the companys Mission, Vision, Pillars of Success, Service Standards, and Business philosophy, and continually provide optimal performance for net member growth, retention, and club profitability.
• Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic, and positive attitude at all times. Use members names as often as possible.
• Embrace and follow the company Service Standards, the guidelines outlined in the AFF Training and Policy Manuals, and any applicable department-specific team handbooks.
• Know the clubs emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority.
• Arrive to work 10 minutes early. Wear department-specific uniform.
• Actively participate in all department and club meetings.
• Be a team player by contributing to both club and organizational goals.
• Maintain open and honest communication with the team, partnering together as fitness professionals.

As a Certified Pool Operator, additional responsibilities include, but are not limited to:

• Stay active and current with AFF-approved certifications, including CPR/AED and specialty certifications for your programs. Provide current copies of all approved instructor certifications to the AM.
• Participate actively in AFF-recommended education, workshops, trainings, events, meetings, upskilling, etc.
• Test water quality, record findings and balance as needed.
• Perform preventative maintenance.
• Inform the AM of any equipment needs or malfunctions.
• Maintain inventory of chemicals and reagents needed for treatment and testing, ensure proper storage of said items.
• Wear appropriate attire in order to ensure safety while handling chemicals and equipment.
• Ensure all documentation pertaining to the pools is complete and up-to-date.
• Maintain the upkeep and cleanliness of the pump room and Aquatics area.
• Perform other duties as reasonably assigned.