Chain Of Custody Coordinator

Loan Administration Network, Inc (LANI)Carrollton, TX

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Overview

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On-site

Job Description

Job Description: Job Summary The Chain of Custody Coordinator (Servicing & Originations) will perform operational activities related to servicing and originations chain of custody of collateral, submission of collateral requiring execution, tracking of recordation services, submission of collateral to sub-servicers or other downstream constituents, compile reports of collateral in interim and long-term storage, mitigate issues and route departmental escalations; and be accountable for full chain of custody service levels of the department. Essential Functions/Performance Dimensions and Tasks The essential functions of the position include, but are not limited to:

Operational Related Skills
- Receive inbound collateral through physical mail handling or through electronic methods into chain of custody.
- Accurately record, process and route collateral per chain of custody disposition and handling guidance for each client.
- Order and track recordation services by authorized third-party vendors for the client programs.
- Proactively monitor service levels of third-party vendors engaged in Chain of Custody.
- Coordinate delegated signing authority events for either eSigning or Wet-Signing recommendations.
- Liaise with program stakeholders on an ongoing basis.
- Develop and deliver progress reports to Sr. Leadership.
- Participate in Kaizen Process Improvement events and/or bursts in an effort to improve Chain of Custody over-time.

Other functions, duties, and tasks as assigned.

Management retains the discretion to add to or change the duties of the position at any time. Job Specifications

License: None
Education: High School
Experience:
- 1-2 years of experience as a Mail Clerk
- 1-3 years of experience in Customer Service or performing Customer Service-related activities
- 1-3 years of experience in the mortgage services industry or service.

KSAO's: Required Knowledge: Principles and processes for providing customer service; structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; Microsoft Office (emphasis on Excel, Outlook, and Internet Explorer)

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FAQs About Chain Of Custody Coordinator Jobs at Loan Administration Network, Inc (LANI)

What is the work location for this position at Loan Administration Network, Inc (LANI)?

This job at Loan Administration Network, Inc (LANI) is located in Carrollton, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Loan Administration Network, Inc (LANI)?

Employer has not shared pay details for this role.

What employment applies to this position at Loan Administration Network, Inc (LANI)?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Loan Administration Network, Inc (LANI)?

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