Channel Sales Director

Ritter Communications, headquartered in Jonesboro, Arkansas, is the largest privately held telecom provider serving the Mid-South. Recognized as one of Arkansas' Best Places to Work for five years running, we deliver world-class broadband fiber, telecom, video, and data center services.

With rapid growth and millions invested in advanced infrastructure, we now serve 197 communities and over 60,000 customers across six states. At Ritter Communications, our team combines cutting-edge technology with a customer-first mindset - and we're looking for talented individuals who share our passion for excellence and community impact.

General Summary:

The Channel Sales Director leads the recruitment, development, and performance of reseller and channel partners to drive revenue growth. This role owns channel strategy execution, partners closely with reseller sales teams, supports co-selling and marketing initiatives, and monitors partner performance to ensure alignment with business objectives.

Essential Job Functions:

• Partner Recruitment: Identifies, recruits, and onboards new resellers and partners;
• Strategic Planning: Develops and executes Channel Sales Plans and business strategies with strategic sales partners;
• Partner Development: Oversees partner sales growth, enablement, and engagement to achieve revenue and product targets;
• Collaboration: Works closely with reseller partner sales teams to meet sales goals and publish monthly performance reports;
• Marketing & Enablement: Leads co-sales/marketing programs, events, and partner collateral development;
• Performance Tracking: Measures and reports partner activity and revenue performance to business leaders monthly/quarterly;
• Travel: Travels 40%+ of the time to meet with partners and attend events; Travels to customer sites, project areas, business related events, and other Ritter Communications locations as required.

Knowledge, Skills, and Abilities:

• Strong knowledge of CRM systems (e.g., Salesforce) and partner relationship management tools;
• Skill in multiple communication methods, including oral, written, facilitation, presentation and public speaking;
• Ability to think strategically, with strong decision-making abilities and investigative skills;
• Ability to work independently and pay close attention to detail with little direction;
• Proven ability to manage and develop sales;
• Ability to prioritize and execute strategic plans;
• Ability to travel for business requirements; must possess a valid Driver's License with a satisfactory driving record.

Education and Experience:

5+ years of experience in sales, channel/alliances, marketing, or partner management, with a demonstrated record of success is required.

Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We strive to maintain a drug-free workplace.

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!