Chief Of Staff, Property Management (Union City, Oakland)

About MidPen 

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

MidPen is, once again, proud to be certified as an official Great Place to Work in 2025.

Location: Union City, Oakland

Chief of Staff, Property Management 

The Chief of Staff, Property Management, is a key leader responsible for driving departmental effectiveness and advancing MidPen's strategic goals. The role centralizes operations, advises the SVP, and leads portfolio-wide initiatives by streamlining workflows, strengthening systems, and translating improvements into consistent policy. 

The position works across functions to ensure high‑quality, compliant, resident‑focused operations. It requires deep affordable housing expertise, strong financial skills, and the ability to manage complex projects while influencing executive‑level stakeholders. The ideal candidate balances urgent needs with long‑term priorities, leads through influence, and improves processes for measurable impact. As a mission driven leader, they center residents, site teams, and partners while driving sustainable change. 

Responsibilities 

• Build and maintain operational systems, protocols, KPIs, and calendars to create a consistent performance rhythm for Property Management. 
• Balance and prioritize weekly departmental and portfolio-wide initiatives. 
• Facilitate alignment through regular "start/stop/continue" exercises with Property Management leadership. 
• Lead agenda planning, meeting facilitation, and preparation of high‑quality materials for the SVP. 
• Develop executive-ready materials, insights, and recommendations for leadership. 
• Support change management and rollout of policies, operational improvements, and major initiatives. 
• Guide budget planning to ensure alignment with strategic priorities and operational needs. 
• Serve as a liaison between Property Management and cross-functional partners to ensure coordinated execution. 
• Optimize processes by mapping workflows, removing bottlenecks, and advancing automation and KPI reporting. 
• Lead high-impact, cross-functional projects and maintain strong communication plans, feedback loops, and analytical support. 

Qualifications 

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.  

Knowledge, Skills, and Abilities 

• Personable, high emotionally intelligent influencer able to build trust and alignment across site teams, shared services, executives, and Board stakeholders. 
• Sound judgment and discretion; excellent problem-solving and prioritization skills. 
• Demonstrated track record of overseeing complex, large-scale projects with diverse internal and external stakeholders 
• Strong critical thinking and analytical skills supported by an awareness of when new information and fresh perspectives are required 
• Inclusive and clear communicator with an orientation towards transparency and inclusivity, committed to fostering an equitable environment 
• Technology fluency with enterprise property management tools and BI/reporting concepts (no specific systems required) 
• Must possess a valid California Driver's License, proof of current auto insurance, and reliable transportation 
• Commitment to the Mission and Values of MidPen Services and MidPen Housing 

Physical Requirements   

• Constantly perform desk-based computer tasks  
• Frequently sitting  
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds  
• Rarely twist/bend/stoop/squat, kneel/crawl  
• Ability to travel between office locations and properties on a regular basis 

Education and Experience 

• Bachelor's degree required. Advanced degrees in business administration, public administration, Finance, Urban Planning/Housing, or related business concentration preferred  
• 5-10 years of mid- to senior-level management experience in affordable housing property management is required.  
• Strong financial acumen, with experience managing large budgets and partnering closely with Accounting/Finance.  
• Proven project/program management track record leading complex, cross-functional initiatives and implementing durable change.  
• Experience working with Executive leadership and Board members, including preparation and delivery of executive-ready materials.  
• Policy writing experience and a history of designing, building, and improving operational and administrative processes. 
• Extensive experience in roles with a broad scope, requiring influence-based management and strong upward and lateral collaboration 
• Strong financial acumen, with experience managing and reviewing large budgets and P&L's. 

Pay Range - $213,300 - $260,700 Annual Salary - Pay based on applicable experience and qualifications 

Benefits and Compensation (see here for full details)

• Health Insurance 
• Dental, Vision, Life & Disability Insurance
• 403(b) Retirement Investment
• Employee Education Reimbursement Program
• Paid Parental Leave
• FSA for Childcare, Medical, and Commuter Benefits
• EAP Program
• Pet Insurance
• Paid Time Off
• Company Holidays
• Wellness Days

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are committed to providing an inclusive and accessible hiring process. If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.